Join our dynamic dental practice as a Dental Receptionist/Front Desk professional, where your energy and organizational skills will be the heartbeat of our patient experience! In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming environment from appointment scheduling to check-out. Your proactive approach and attention to detail will help streamline office operations, support clinical staff, and uphold the highest standards of patient care and confidentiality. This position offers an exciting opportunity to be part of a vibrant team dedicated to improving oral health and creating positive patient interactions every day.
- Greet patients warmly, verify insurance information, and assist with new patient intake procedures
- Schedule appointments efficiently using Dentrix
- Verify insurance coverage, perform insurance authorizations, and handle billing inquiries with accuracy
- Manage multi-line phone systems with professional phone etiquette, directing calls and taking detailed messages
- Maintain accurate dental records, process documentation review, and ensure compliance with HIPAA regulations
- Facilitate dental billing processes
- Assist with insurance verification, claims submission, and follow-up to optimize collections and revenue flow
- Maintain a clean, organized front desk area while managing office supplies and filing systems efficiently
- Prior experience in a dental or medical office setting is highly preferred, especially in front desk or administrative roles
- Strong knowledge of dental terminology and billing procedures
- Proficiency with Dentrix
- Demonstrated ability to handle dental collection processes and insurance verifications accurately
- Excellent computer skills including Microsoft Office Suite (Word, Excel)
- Exceptional customer service skills
- Knowledge of HIPAA compliance standards and medical documentation review procedures
This role is paid — we value your contribution from day one! If you’re passionate about delivering outstanding patient service in a fast-paced environment while supporting clinical excellence through administrative expertise, we encourage you to apply. Join us in making a difference—your energetic approach will help create healthier smiles every day!
Pay: $24.00 - $26.00 per hour
Work Location: In person
