Dental Front Office/ Treatment Coordinator

Implant and Periodontal Wellness Center of AZ • Full-time • Phoenix, Arizona, United States • $26 - $29 / hour • 3w ago

Job Posting: Dental Front Office/ Treatment Coordinator

Company: Implant and Periodontal Wellness Center of AZ

Job Description

Implant and Periodontal Wellness Center of AZ, a high-quality, well-established single practitioner Periodontal Practice, is excited to announce a career opportunity for a dedicated and experienced Dental Front Office/ Treatment Coordinator. This Full-Time position is perfect for a kind, caring, detail-oriented individual who thrives in a great team environment and is not seeking a remote job. Located at the vibrant and accessible area of 44th St. and Camelback, our office is a hub of professional activity focused on delivering exceptional dental care.

Our practice places immense value on the well-being and satisfaction of our team, providing employer paid health, dental, and life insurance, along with 401 K employer contributions and paid time off. We cherish the seamless integration of professional growth and personal welfare, ensuring every team member feels valued and motivated. If you have a proven track record in managing dental office responsibilities, we would love to meet you.

Duties and Responsibilities

Warmly greeting and checking in patients, ensuring a hospitable and smooth reception experience.
Understanding treatment, and presenting treatment plans to patients. Helping to ensure they value and schedule the recommended treatment.
Tracking and following up with patients and existing treatment plans
Efficiently managing the daily operations of the front desk, including schedule management and patient communication.
Answering incoming calls with professionalism, assisting with patient inquiries, and providing precise information.
Coordinating the hygiene schedule to optimize workflow and patient satisfaction.
Maintaining comprehensive records of insurance payments and patient accounts.
Ensuring compliance with all health care regulations, including HIPAA and safety protocols.

Requirements

Experience in a dental front office or treatment coordinator role is a must.
Deep understanding and experience in handling various dental insurance processes, including claims and appeals.
High school diploma or equivalent; further certification in dental office administration is preferred.
Exceptional interpersonal and communication skills to interact effectively with patients and team members.
Detail-oriented with a strong ability to work independently and make decisions that align with practice protocols.
Knowledge of dental software programs and proficiency in MS Office tools.
Flexibility to work according to the set schedule: Monday and Tuesday 8-5, Wednesday 7-4, Thursday 8-5, and Friday 8-12.
A supportive and positive attitude, with a commitment to providing excellent patient care.
Previous experience in a periodontal or surgical dental office is preferred.

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