We are looking for a detail-oriented Dental Receptionist & Billing Specialist to join our team. This role is perfect for a multitasking professional who enjoys managing both the patient experience and the essential financial health of a dental practice.
Front Desk & Patient Coordination
- Patient Concierge: Greet patients, manage the check-in/check-out process, and ensure a smooth daily flow.
- Scheduling: Coordinate appointments and follow-up care to maintain a productive office calendar.
- Record Management: Maintain both digital and physical patient records, ensuring all HIPAA-compliant forms and histories are meticulously organized and up to date.
Billing & Insurance Management
- Insurance Verification: Confirm coverage and obtain necessary pre-authorizations before scheduled procedures.
- Claims Management: Prepare, submit, and track dental insurance claims; follow up on aged accounts and denials.
- Collections: Calculate and collect patient co-pays at the time of service and manage monthly billing statements.
- Account Reconciliation: Post insurance payments (EOBs) and audit accounts for accuracy within Open Dental.
Qualifications
- Experience: Previous dental front office or billing experience is preferred, but we are willing to train a candidate with strong administrative skills and a quick learning curve.
- Software: Proficiency with Open Dental is a significant plus.
- Communication: Exceptional verbal and written skills, with the ability to handle financial discussions professionally.
- Organization: High attention to detail, specifically regarding the maintenance of physical filing systems alongside digital records.
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person