Job Summary
We are seeking a dynamic and friendly Front Desk Receptionist for our busy oral maxillofacial/cosmetic office to serve as the first point of contact for patients and visitors. This vital role combines exceptional customer service with efficient administrative support, ensuring a smooth patient experience from check-in to check-out. The ideal candidate will be energetic, detail-oriented, and highly organized, with a passion for providing outstanding patient care and maintaining accurate medical records. This paid position offers an exciting opportunity to be part of a collaborative healthcare team dedicated to excellence in dental and cosmetic services.
Responsibilities
- Greet patients warmly upon arrival, verify appointment details, and assist with patient intake processes.
- Manage multi-line phone systems, answer inquiries professionally, and direct calls appropriately.
- Scanning in insurance cards, giving post operative instructions and collecting copays. Must be able to count change & process credit card transactions.
- Schedule appointments efficiently while coordinating with clinical staff to optimize daily operations.
- Contact office for referrals and x-rays, confirming appointments, cleaning rooms
- Support administrative tasks such as filing, data entry, and managing office supplies to ensure a well-organized front desk environment.
- Familiar with teeth numbers, x-ray orientation
- Able to complete tasks without being asked
- Dental billing both electronically and paper claims
Qualifications
- Prior experience in a dental or medical office setting is highly preferred; clinic experience is a plus.
- Proficiency with EMR/EHR systems such as Carestack or 4D EMR or similar platforms.
- Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing).
- Exceptional customer service skills with professional phone etiquette and clear communication abilities.
- Strong organizational skills with attention to detail in documentation review and medical billing processes.
- Knowledge of HIPAA regulations to ensure patient confidentiality at all times. Join our team and be part of a vibrant healthcare environment where your enthusiasm makes a difference! We value proactive individuals who thrive on delivering top-tier patient service while supporting the daily operations of our dental practice. This role offers an engaging work atmosphere where your skills in medical administrative support will shine!
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Opportunities for advancement
- Paid time off
Work Location: In person
