Dental Front Office Manager

Confidential • Full-time • Durham, North Carolina, United States • $50k - $65k / year • 3m ago

Dental Front Office Manager

About Us: We are a premier dental practice serving the community in Durham, NC.

Our Practice offers a unique opportunity within the dental industry, combining a dynamic atmosphere, cutting-edge practices, and a fun, team-oriented environment. Our patient base remains PPO insurance and private pay only. We pride ourselves on delivering an exceptional patient experience and high-quality care.

Position Overview:

We are seeking a dedicated and experienced Dental Office Manager ready to elevate their career with a growing organization. Reporting directly to the Regional Operations Director, this role offers a competitive salary, significant bonus potential, and exciting growth opportunities within our innovative organization.

The ideal candidate will have a strong background in dental practice operations, excellent communication and leadership skills, and a commitment to enhancing patient care. Responsibilities include coordinating restorative treatments, maintaining a productive schedule, and ensuring seamless office operations.

We are a growing organization with long term growth potential for the right leader.

Key Responsibilities:

Lead the front office team with professionalism, positivity, and a patient-first mindset.
Coordinate restorative treatments, re-care, and optimize schedules.
Collaborate with our talent team to ensure a smooth hiring and onboarding process.
Implement strategies to achieve practice-wide objectives.
Manage PPO insurance processes, including claim generation and submission.
Participate in practice promotion and marketing events.
Understand how to improve the KPIs that result in a high-performing practice.

Required Qualifications:

Minimum 5 years of dental practice experience.
Proficiency with paperless charting systems, Google Suite, and other office software.
Strong multitasking, prioritization, and independent work skills.
Exceptional communication and customer service abilities.
Punctuality and a proactive approach to problem-solving.

Preferred Qualifications:

Invisalign or clear aligner experience, including coordinating Invisalign treatment and complex treatment plans
Proficient in Denticon
Experience using P&L
Experience with thorough insurance verification and claims submission

Position Details:

Type: Full-Time (Monday – Friday, 8-hour shifts).
Salary: $50,000–$65,000 per year, with generous bonus opportunities.
Location: (Durham, NC, 27708) (on-site; must commute or relocate before starting).

Benefits:

401(k) plan with company match
Medical / Vision / Dental
Employee discounts
Paid time off
Referral program

Join Us:

If you’re ready to make a difference in a thriving dental practice and take your career to the next level, apply today. We look forward to welcoming a motivated professional to our team!

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits: