Dental Front Office Coordinator

Confidential Dental Practice • Full-time • Raleigh, North Carolina, United States • $21 / hour • 2d ago

Job Summary:

We are excited to be hiring for a Front Office Coordinator in Raleigh, NC. Currently we are searching for an experienced, dedicated, compassionate, patient focused, and detail-oriented team member. Our team is motivated to do their best for the patients, for each other, and for the practice. Our goal is to build long-lasting relationships with every patient. We take pride in treating our patients like family and as a Team, we are dedicated to learning and growing together. The current opening is a permanent full-time position, working approximately 32-36 hours per week. (Monday-Thursday) and some Friday’s as needed. Our Hours of operation are from 8:30 AM to 4:30 PM.

This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. This position will be required to uphold our standards around patient experience and customer service. Applicant must have a strong work ethic, be responsible, be a Team player as well as an outgoing personality and positive attitude.

This position will be responsible for, but not limited to the following duties:

Answer phones
Answer patient questions
Confirm appointments
Verify dental insurance benefits as needed
Schedule patient appointments
Proactively work to fill hygiene and operative appointment openings
Check-in/ Check-Out patients
Review treatment plans and financing options with patients.
Process payments for patients.
Perform other front desk functions

Our Front Office Coordinator is responsible for building relationships, being a Brand Ambassador for the practice, helping patients understand different treatment options and and removing the barriers of Fear, Finance and Lack of understanding to ensure each patient gets the care they need.

Education and Experience:

A minimum of two years of front office experience required, preferably in a dental setting.
Proficiency with Dentrix
Knowledge of dental software strongly preferred
Knowledge of dental terminology and dental office procedures
Knowledge of insurance plans and claims processing
Communication, problem analysis and problem solving skills
Planning and organizing skills
Judgement and decision-making skills

If this position and our practice sounds like a great match for you, we would love the opportunity to meet you and get to know you better.

Job Type: Full-time

Benefits: