Overview
We are seeking a dedicated and detail-oriented Dental Receptionist/Manager to join our team. The candidate must have previous dental clinic experience. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations of our dental practice. We are a family dental practice where we consider our staff as part of our family and provide a positive environment for everyone to succeed and thrive.
Responsibilities
- Greet patients warmly and manage the check-in and check-out process
- Schedule appointments and manage the dental office calendar
- Handle incoming calls on a multi-line phone system with professionalism and courtesy
- Verify insurance information and assist with insurance claims processing
- Maintain accurate patient records using Electronic Health Record (EHR) systems.
- Review documentation for accuracy and completeness
- Assist with patient inquiries regarding care plans and treatment options
- Ensure compliance with HIPAA regulations in all patient interactions
- Perform clerical duties including filing, typing, and data entry, using Microsoft Office applications
- Manage the office day to day functions.
Skills
- Proficiency in medical administrative support with experience in a dental or medical office setting
- Familiarity with EHR systems.
- Excellent computer skills with typing proficiency and familiarity with 10-key typing
- Strong organizational skills with attention to detail in documentation review
- Knowledge of health information management practices and office management procedures
- Previous experience in customer service roles is essential
Schedule: Mon, Tue, Thu,-8 to 6PM
Fri- 8 to 1 PM
Join our team as a Dental Receptionist / Manager where you can make a difference in patients' lives while growing your career in a supportive environment.
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Ability to Commute:
- Robinson Township, PA 15136 (Required)
Ability to Relocate:
- Robinson Township, PA 15136: Relocate before starting work (Required)
Work Location: In person