Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where your energy and organization will make a meaningful difference in patient care and office efficiency. This role combines front desk responsibilities with clinical support, creating an engaging environment where you can showcase your medical administrative expertise and dental terminology knowledge. You’ll be the friendly face greeting patients, managing appointments, and supporting dental procedures—all while maintaining smooth office operations. If you thrive in a fast-paced setting and enjoy helping others, this position offers a rewarding opportunity to grow your career in a vibrant dental practice.
Responsibilities
- Greet patients warmly, check-in and check-out efficiently, and manage patient intake processes with professionalism.
- Schedule appointments using dental office management software (Eaglesoft), ensuring optimal clinic flow.
- Maintain accurate dental and medical records, review documentation for completeness, and ensure compliance with HIPAA regulations.
- Assist dental providers during procedures by preparing instruments, sterilizing equipment, and managing supply inventory.
- Manage multi-line phone systems with excellent phone etiquette; answer inquiries regarding appointment scheduling and insurance questions.
- Perform administrative tasks including filing, data entry (10 key typing), and maintaining organized patient files both digitally and physically.
- Support medical coding activities by applying CPT codes, ICD-10/ICD-9 codes, and understanding care plans to ensure precise documentation.
- Collaborate with team members to review documentation accuracy, support health information management efforts, and uphold confidentiality standards.
- Support Hygienists as needed with patient care, x-rays and follow up.
Experience
- Prior clinic or dental office experience is essential; familiarity with dental terminology and clinical procedures is highly preferred.
- Proven experience with EMR systems such as Eaglesoft is perefered.
- Strong knowledge of medical billing processes including ICD coding (ICD-10/ICD-9), CPT coding, and medical collection procedures.
- Demonstrated ability to handle medical administrative support tasks efficiently while providing excellent patient service.
- Bilingual skills are a plus to effectively communicate with diverse patient populations but not required.
- Office experience with appointment scheduling, and front desk operations is highly valued.
- Proficiency in computer skills including Microsoft Office Suite (Word, Excel) along with familiarity with health information management systems is necessary.
- Excellent organizational skills with attention to detail for documentation review, and maintaining accurate medical records.
- Ability to work in a fast-paced environment while demonstrating professionalism in phone etiquette and customer service. This role offers an exciting opportunity to be an integral part of a compassionate healthcare team dedicated to delivering exceptional patient experiences while supporting the operational excellence of our dental practice.
Pay: $21.00 - $25.00 per hour
Work Location: In person
