Pearl Ridge Dental is seeking an experienced Business Office Manager to lead and participate in the daily operations of our dental practice. This is a hands-on leadership position. The successful candidate will actively participate in front office operations while overseeing insurance, billing, collections, scheduling, patient communications, and overall business office performance.
Key Responsibilities
· Answer incoming calls and assist patients professionally and courteously.
· Schedule, confirm, and coordinate patient appointments.
· Check patients in and out and collect payments.
· Verify insurance eligibility and benefits.
· Present treatment estimates and discuss financial arrangements.
· Oversee insurance claims submission, follow-up, and collections.
· Monitor accounts receivable and aging reports.
· Support recall, reactivation, and treatment plan follow-up efforts.
· Lead and train business office staff.
· Develop and improve office procedures and workflows.
· Monitor scheduling efficiency, production, and collection goals.
· Collaborate closely with doctors and clinical team members.
Qualifications
· Minimum 3 years of dental office experience required.
· Strong understanding of dental insurance, billing, and collections.
· Previous supervisory or management experience preferred.
· Experience with Eaglesoft or similar dental software preferred.
· Excellent communication, leadership, and organizational skills.
· Ability to thrive in a fast-paced, patient-focused environment.
What We Offer
· Competitive compensation based on experience.
· Paid time off.
· Professional growth and development opportunities.
· Retirement Plan
Pay: $24.00 - $28.00 per hour
Education:
Experience:
- Dental Office Management: 3 years (Required)
Ability to Commute:
- Spring Valley, MN 55975 (Required)
Work Location: In person
