Dental Office Manager – #thesmiledoc (Hutto, TX)
Position: Full-Time Dental Office Manager / Practice Leader
Location: Hutto, TX (The Shops at Star Ranch)
Schedule: Monday – Thursday, 7:30 AM – 5:00 PM (With occasional local community/marketing presence)
Experience Level: Minimum 3+ years of dental office management or high-level treatment coordination experience required.
About the Opportunity
Are you a natural-born leader who is tired of the high-pressure, corporate dental "mills"? Do you want to lead a boutique, state-of-the-art practice where your clinical standards are respected, and your growth is supported?
#thesmiledoc is seeking an elite, highly organized, and growth-minded Office Manager to lead our brand-new, high-tech practice in Hutto, TX.
At #thesmiledoc, our philosophy is anchored in the Golden Rule: treating every patient and team member like family. We have built a frictionless, 5-star patient experience powered by advanced technology (Primescan digital workflows, Vatech Green CBCT imaging) and upscale patient comfort amenities (heated massage chairs, aromatherapy, ceiling-mounted TVs).
We are looking for a true partner to run the business side of our Hutto practice like a "well-oiled machine," allowing our doctors to focus entirely on delivering exceptional clinical care.
Who You Are (The Perfect Fit)
- An Operational Owner: You don’t just fill out checklists; you audit workflows, manage schedules proactively, and problem-solve independently before issues ever reach the CEO.
- A Financial Wizard: You understand dental key performance indicators (KPIs). You know how to keep Accounts Receivable (A/R) under 30 days, maintain a same-day collection rate above 40%, and achieve a >95% clean claim submission rate.
- A Case-Closing Champion: You have mastered the "clinical-to-front" handoff and excel at presenting the "Three Numbers" (Total, Insurance, Copay) with confidence.
- An Insurance Advocate: You understand the "waiting game" of leased networks (Zelis, Careington) and know how to diligently verify benefits, CAQH status, and fight for retroactive claim reprocessing.
- A Community Ambassador: You love getting out of the office to build B2B relationships, coordinate with local schools, and drive local marketing outreach.
Key Responsibilities
- Daily Operations Leadership: Lead the daily morning huddle, manage clinical templates in Open Dental, and maintain optimal schedule utilization.
- Financial & Insurance Management: Manage daily billing submissions, process insurance verifications, audit patient ledgers, and manage over-the-counter copays and deductibles.
- Team Accountability & Compliance: Manage staff schedules strictly (maintaining a 32-to-36 hour work week), run lean procurement orders, and ensure strict compliance with OSHA, HIPAA, and state regulations.
- Atmosphere Custodian: Maintain pristine physical and online aesthetics.
Qualifications & Requirements
- Experience: 3+ years in dental front office management, treatment coordination, or practice leadership.
- Software Proficiency: Strong, native command of Open Dental and digital scheduling platforms (experience with Kasper is a major plus).
- PPO Mastery: Exceptional understanding of PPO dental insurance, claims submission, and leased/umbrella network structures.
- Leadership Style: Exceptional emotional intelligence, stellar communication skills, and a "solutions-first" mindset.
- Education: High school diploma required; Associate's or Bachelor's degree preferred.
What We Offer
- Highly competitive salary/hourly rate based on experience.
- Generous bonus structures tied directly to office performance and growth.
- Company-sponsored health and vision benefits.
- Immediately vesting retirement opportunities (401k) after 12 months.
- Beautiful, clean, and modern workspace with a positive, drama-free work culture.
- Complete sets of premium embroidered Figs scrubs.
To Apply
If you are ready to take ownership of a beautiful boutique practice and lead a stellar team, we want to hear from you. Please submit your resume and a brief introductory cover letter detailing your management philosophy to dr.armando.reid@thesmiledocatx.com.
#thesmiledoc is an Equal Opportunity Employer.
#happyteeth #healthysmiles #thesmiledoc #HuttoTX #DentalOfficeManager #DentalJobs
Pay: $28.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
