We are a group of dedicated, driven, and knowledgeable dental professionals who collaborate to provide ethical, empathetic, and quality dental services while supporting an energetic, enjoyable, and respectful environment. This is our team mission and we are searching for an administrative team member who holds these same values. If you would like to find a new position that is more than just a job and want to be home in the evenings and weekends, we would love to hear from you! Compensation will be based on experience and skills but will include opportunities for bonuses and/or incentives. Please send your resume to info@allsmilesfd.com, we will be honored and excited to hear from you!
Duties:
- Greet patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance coverage and collect necessary patient information
- Maintain patient records and ensure accuracy of medical documentation
- Assist with billing and payment processing
- Coordinate with dental team to ensure efficient patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Perform general administrative tasks such as filing, emailing, and data entry
- Utilize Curve and Mango to manage patient records and appointments
-Refer patients to specialty offices as needed
-Create 5 star experiences for our patients
Experience:
- Previous experience as a Dental Receptionist or in a similar administrative role within a medical office setting is preferred
- Familiarity with dental terminology, procedures, and insurance processes is a plus
- Proficiency in using computer systems and software for medical administrative support
- Excellent organizational skills with the ability to multitask and prioritize responsibilities
- Strong communication skills, both verbal and written, to effectively interact with patients and staff members
- Attention to detail and accuracy in managing patient records and documentation
We offer competitive pay based on experience.
If you are a dedicated professional with exceptional customer service skills and the ability to thrive in a fast-paced environment, we would love to hear from you. Apply today to join our administrative team!
Job Type: Full-time
Pay: $16.00 - $23.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Free parking
- Health insurance
- On-the-job training
- Paid time off
- Paid training
- Uniform allowance
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Ability to Commute:
- Cedar Falls, IA 50613 (Required)
Ability to Relocate:
- Cedar Falls, IA 50613: Relocate before starting work (Required)
Work Location: In person
