Dental Office Manager

Confidential • Full-time • Farmington, Michigan, United States • $55k - $65k / year • 3m ago

Job Summary

We are seeking an experienced, motivated, and results-driven Dental Office Manager to lead the daily operations of our growing practice. This is an exciting opportunity for a strong leader who is passionate about delivering exceptional patient care while building and developing a high-performing team.

The ideal candidate is someone who takes ownership, leads by example, and thrives in a fast-paced environment. You will oversee all aspects of office operations, ensuring an outstanding patient experience, supporting providers and staff, and driving operational and financial success. This role requires someone who is organized, proactive, accountable, and committed to creating a positive, team-oriented culture.

What We Offer

Competitive salary based on experience
Comprehensive benefits package for full-time employees
A supportive, collaborative, and growth-focused work environment
Continuing education and professional development opportunities
Modern, state-of-the-art practice with advanced dental technology
The opportunity to make a meaningful impact on both patients and your team

Key Responsibilities

Lead the day-to-day operations of the practice to ensure efficiency, productivity, and exceptional patient care
Foster a welcoming, patient-centered environment from check-in through treatment completion
Present treatment plans confidently while educating patients on insurance benefits, financial options, and recommended care
Drive practice growth through outstanding patient service, relationship building, and effective follow-up
Monitor and improve patient retention, case acceptance, and schedule utilization
Recruit, coach, mentor, and hold team members accountable while promoting a positive and collaborative culture
Partner closely with doctors and clinical staff to optimize scheduling, productivity, and patient flow
Oversee front office operations, including scheduling, insurance verification, collections, deposits, treatment coordination, and patient financial arrangements
Monitor office performance by tracking key metrics such as production, collections, new patient growth, treatment acceptance, and provider productivity
Ensure compliance with HIPAA, OSHA, and all company policies and procedures
Collaborate with leadership and marketing initiatives to support continued practice growth

Schedule

Monday: 8:00 AM – 4:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Alternating Friday/Saturday: 8:00 AM – 1:00 PM

Qualifications

Minimum of 2 years of Dental Office Management experience
Strong knowledge of dental insurance, ADA coding, treatment coordination, and financial presentations
Excellent leadership, communication, and interpersonal skills
Proven ability to manage multiple priorities in a fast-paced environment
Experience with Dentrix Enterprise or similar dental practice management software preferred

Key Skills & Attributes

We're looking for someone who is:

A confident leader who motivates, develops, and holds team members accountable
Operationally focused with experience improving office efficiency and overall performance
Highly organized with exceptional attention to detail and follow-through
Comfortable making independent decisions and solving problems proactively
Skilled at managing schedules, minimizing cancellations, and maximizing provider productivity
Financially minded with an understanding of production, collections, profitability, and office goals
Experienced in patient communication, treatment presentation, and insurance coordination
Professional, adaptable, and able to navigate challenging conversations with confidence and empathy
Growth-oriented with a continuous improvement mindset
Passionate about creating an outstanding experience for both patients and team members

If you're looking for an opportunity to make a lasting impact, lead a dedicated team, and grow your career with a thriving dental practice, we'd love to hear from you!

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

Application Question(s):

Are you able to work the posted schedule, including alternating Fridays/Saturdays?
Have you managed a dental team of five or more employees?
What is your desired annual salary?

Experience: