Dental Front Office

Pinewood Dentistry and Implants • Full-time • Cumming, Georgia, United States • $30k - $50k / year • 2d ago

**** To be considered for this position, apply on DentalPost/Indeed and please email your cover letter, resume, and provide at least one professional reference to rebecca@pinewooddentistry.com. Please do not call the office or come by either office location.****

At Pinewood Dentistry and Implants, we are dental professionals providing the highest quality treatment leveraging our skills, passion, and technology to intentionally improve our patient’s lives. We perform all aspects of comprehensive general dentistry, utilizing state of the art digital technology to facilitate a superior patient experience. We have two locations, Cumming and Sandy Springs and are looking for a teammate to join our growing office in Cumming Georgia. An ideal candidate will be willing to travel and help at our other location in Sandy Springs, Georgia. Onboarding will require spending a few days in Sandy Springs and meeting the team members there.

At Pinewood, we provide quality work that lasts, leveraging CBCT imaging, same-day crowns with CEREC, and 3D printing for Dental Implants to help patients smile confidently. Our culture is one of professionalism, friendliness, and a passion for doing things the right way - that is why we do all of our restorative work under a rubber dam. We are not here to redo our own work every 2 years, we are here to do the best we can to educate our patents, and improve their overall health. We are also not here to see as many patients as possible, we would rather the day run smoothly and help the types of patients that appreciate our attention to detail and friendly environment. Finally, we do understand that dental work can be expensive, so we utilize third party financing, an in-office membership plan, and participate with Connections Dental Network to offer affordable options for patients to seek treatment with us. About 50% of our procedural breakdown is PPO, and the other 50% is FFS/OON. We think it is important to focus on WHY things break down, or why things fail. We want patients to use technology to see how their teeth work together, and how that system effects their entire body. We dont just fix the things that break, we connect the dots for patients and provide comprehensive care.

We are looking to hire a passionate teammate to join our growing office in Cumming, GA. We are looking for a front office team member and/or treatment coordinator. We will work with the right applicants to sculpt a job description to leverage their strengths and fit into the practice. The right fit(s) for our office must provide a welcoming and friendly atmosphere when greeting patients, be a self-starter, organized, and pay attention to details. They must also possess a strong work ethic and be diligent when completing assigned tasks. In addition they must work well in a team environment and be open to learning new processes. The position will be responsible for some of the following tasks:

- Check in- enter patients information into software system, calculating copays, factoring in insurance, communicating with patients about their visit expectations

- Check out- collect payment and schedule next appointment

- Collecting past due balances- sending statements/calling patients directly

- Treatment planning- presenting treatment options and discussing costs with patients, coordinate financial arrangements, and schedule next visits

- Treatment planning - using provided insurance verification/breakdown to estimate patient portion for treatment

- Third Party Financing - Arrange patient financing options to help them make treatment affordable

- Call to schedule overdue recall patients, outstanding treatment, and broken appointments

- Insurance Verification and entering insurance estimates for treatment plans and copays

- Insurance EOB entering - correctly allocating insurance payments and EOB's

This is a full time position and the hours are as followed.

Monday: 8:00 AM- 6:00 PM (lunch from 1-2pm)

Tuesday: 8:00 AM- 3:00 PM

Wednesday: 8:00 AM- 3:00 PM

Thursday: 8:00 AM- 3:00 PM

Friday: 8:00 AM- 1:00 PM

Pinewood Dentistry offers a comprehensive benefits package including employer sponsored health insurance, paid time off, holiday pay, and complimentary dental work for you and your dependents. Pay for this position is salary, with bonuses for treatment acceptance/coordination, as well as overall office production goal bonuses. Pay will be based on experience and the 'fit' for the culture we are creating. Typical hiring process involves a FaceTime interview, in person interview, and working interview.

Please take a look at our website using the link below to get a better understanding of our office. https://www.pinewooddentistry.com/locations/sandy-springs

For this position, experience in a dental front office position is not required but an ideal candidate would have experience answering the phones or being customer/patient facing in a customer service role. Experience with insurance copay calculation is recommended, but not required.

**** To be considered for this position, apply on Indeed, and please email your cover letter, resume, and provide at least one professional references to rebecca@pinewooddentistry.com. Please email only. Do not call the office. ****

We look forward to meeting all potential applicants!

Job Type: Full-time

Benefits:

Dental insurance

Employee discount

Health insurance

Paid time off

Schedule:

Monday to Friday

No weekends

Education:

Bachelor's (Preferred)