Dental Insurance & Treatment Plan Coordinator

Confidential • Full-time • Statesville, North Carolina, United States • $22 - $26 / hour • 1m ago

Our growing dental practice in Statesville is seeking an experienced Insurance & Treatment Plan Coordinator to join our team. We are looking for a highly organized, detail-oriented professional with a strong understanding of dental insurance, treatment presentation, and patient financial arrangements.

IMPORTANT: Please do not apply if you do not have prior dental insurance coordination and treatment plan presentation experience. Experience is required for this position.

Responsibilities:

Verify and review dental insurance benefits and eligibility
Submit, track, and follow up on insurance claims
Present treatment plans and financial arrangements to patients
Explain insurance coverage, estimated patient portions, and payment options
Obtain and follow up on pre-authorizations when necessary
Coordinate patient scheduling for treatment acceptance and completion
Manage insurance aging and outstanding claims
Maintain accurate patient records in Dentrix
Communicate professionally with patients, insurance companies, and team members

Qualifications:

Minimum 2 years of dental insurance and treatment coordinator experience required
Strong working knowledge of dental insurance plans, claims processing, and benefit breakdowns
Experience using Dentrix practice management software is required
Excellent communication and customer service skills
Ability to discuss treatment confidently and help patients understand their care options
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced dental office environment

Pay: $22.00 - $26.00 per hour

Benefits: