Oral Surgery Patient Coordinator

Norwell Oral Surgery and Dental Implant Center • Full-time • Norwell, Massachusetts, United States • $25 / hour • 1m ago

Overview

Dental Experience required.

Join our oral surgery practice as a patient Coordinator, where your energetic and welcoming presence will set the tone for a positive patient experience. In this vital front desk role, you will serve as the first point of contact for patients, ensuring smooth clinic operations through exceptional administrative support. Your enthusiasm and organizational skills will help foster a friendly environment while managing appointment scheduling, insurance verification, and medical records with precision. This paid position offers an exciting opportunity to be part of a team dedicated to delivering outstanding dental care and customer service.

Responsibilities

Greet patients warmly, answer multi-line phone systems, and manage patient check-in and check-out processes with professionalism and efficiency
Schedule appointments accurately using dental practice management software WinOMS
Verify insurance coverage
Maintain and update patient records in Electronic Health Record (EHR) systems including eClinicalWorks, Meditech, or similar platforms in compliance with HIPAA regulations
Review documentation for accuracy, including medical history forms, treatment plans, and insurance information
Assist with intake procedures by collecting patient information and explaining office policies clearly and courteously
Support administrative tasks such as filing medical records, managing office supplies, and maintaining a clean and organized front desk environment

Requirements

Able to collect estimated co pays efficiently
treatment planning
Proven experience in a dental setting with strong knowledge of dental terminology
Familiarity with WinOMS or similar software
Excellent phone etiquette with the ability to handle multi-line phone systems confidently
Strong organizational skills with attention to detail in documentation review and data entry tasks
Multi-Tasking
Ability to work independently while collaborating effectively within a team environment; flexible to adapt to changing priorities

Join us in creating a welcoming atmosphere where patients feel valued from their very first contact! Your dedication to exceptional customer service combined with your expertise in medical administrative support will make a meaningful difference in our patients’ dental health journey.

Pay: From $25.00 per hour

Benefits: