Treatment Plan Coordinator
Magnolia Dental – Grove City
Grove City, OH | Full-Time
About Magnolia Dental
Magnolia Dental is a modern, patient-focused dental group committed to delivering exceptional care in a warm, welcoming environment. At our Worthington Hills location, we pride ourselves on building long-term relationships with our patients while offering comprehensive dental services supported by advanced technology. Our team culture is collaborative, supportive, and driven by a shared commitment to excellence in patient experience.
Position Overview
We are seeking an experienced Treatment Plan Coordinator (2+ years) to join our Grove City team team. This role is essential in helping patients understand their treatment options, insurance benefits, and financial responsibilities—bridging the gap between clinical care and patient confidence.
The ideal candidate is compassionate, detail-oriented, and skilled in presenting treatment plans in a clear, supportive, and professional manner. You thrive in a fast-paced dental environment and take pride in guiding patients through their care journey from diagnosis to treatment completion.
Key Responsibilities
- Present and review comprehensive dental treatment plans with patients, ensuring clear understanding of recommended care.
- Coordinate financial arrangements, including insurance benefits, estimated out-of-pocket costs, and payment options.
- Verify dental insurance coverage and eligibility; submit pre-authorizations and follow up as needed.
- Partner closely with dentists, hygienists, and clinical team members to ensure accuracy and consistency in treatment planning.
- Schedule treatment appointments efficiently to support provider productivity and patient convenience.
- Collect and post patient payments, including co-pays, deductibles, and balances.
- Maintain accurate and confidential patient records in compliance with HIPAA regulations.
- Address patient questions or concerns with empathy, professionalism, and a solution-focused approach.
- Support front office operations as needed to ensure a seamless patient experience.
Qualifications
- Minimum 2 years of experience as a Treatment Coordinator or similar role in a dental office required.
- Strong understanding of dental procedures, terminology, and insurance plans.
- Proficiency with dental practice management software (Dentrix Ascend experience preferred).
- Excellent communication, presentation, and interpersonal skills.
- High attention to detail with strong organizational and follow-up abilities.
- Team-oriented mindset with a passion for patient education and service.
What We Offer
- Competitive compensation based on experience.
- Comprehensive benefits package for full-time team members, including health insurance and paid time off.
- Ongoing training and opportunities for professional growth.
- A supportive, positive team culture that values accountability, collaboration, and patient care.
- A beautiful, modern practice with a strong reputation in the Worthington community.
Magnolia Dental is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and welcoming workplace for all team members.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Health savings account
- On-the-job training
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Experience:
- Dental receptionist: 2 years (Required)
- Dental Treatment Coordination : 2 years (Preferred)
Work Location: In person
