Dental Office Manager

Confidential • Full-time • Wake Forest, North Carolina, United States • 1w ago

A small but well-established, Dental practice in Wake Forest is seeking an experienced Office Manager to lead daily operations and support a high-performing team.

Key Responsibilities:

Provide clear leadership and direction to team members, ensuring alignment with company policies and core values
Lead daily morning huddles and monthly team meetings to promote communication, efficiency, and accountability
Support ongoing staff training and development to enhance performance and professional growth
Address and resolve patient and team concerns in a timely, professional manner
Oversee staff productivity, scheduling, and daily workflow to optimize patient care
Supervise daily closing procedures, including deposits and accurate end-of-month reporting
Maintain an effective provider-to-patient ratio to ensure smooth clinical operations
Oversee collections, accounts receivable, and expense management to support financial performance
Monitor and enhance online reputation, encouraging consistent 5-star patient experiences and reviews
Perform additional duties as assigned

Qualifications: