Job Overview
We are seeking a dedicated and organized Receptionist/Scheduler to join our dental team. In this role, you will be the primary point of contact for patients, ensuring a seamless experience throughout their care journey. You will manage patient appointments, facilitate communication between patients and providers, and maintain accurate records. Your expertise in medical/dental terminology and administrative support will be essential in providing high-quality care and service.
Responsibilities
- Serve as the first point of contact for patients, addressing inquiries and providing information about services.
- Schedule and confirm patient appointments, ensuring optimal use of clinic resources.
- Maintain accurate and up-to-date patient records, including medical histories and treatment plans.
- Assist with insurance verification and billing processes as needed.
- Collaborate with healthcare providers to coordinate patient care and follow-up appointments.
- Ensure compliance with all relevant regulations and standards within the medical or dental office setting.
- Provide administrative support to the dental care team, including managing correspondence and filing documents.
- Educate patients on procedures, treatments, and follow-up care as necessary.
Skills
- Proficiency in medical/dental terminology to effectively communicate with patients and healthcare professionals.
- Experience in dental/medical administrative support within a dental/medical office environment is highly preferred.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work collaboratively in a team-oriented environment while maintaining a patient-centered focus.
- Familiarity with electronic health record (EHR) systems is a plus.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Work Location: In person