Job Overview
We are seeking candidate with fluency in English and must speak Vietnamese and Cantonese and/or Mandarin. This role requires knowledge in scheduling and as well as the ability to utilize various computerized systems effectively.
Duties
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule and confirm appointments.
- Maintain accurate patient records, including care plans and treatment histories.
- Handle incoming calls, respond to inquiries, and provide information about services offered.
- Process patient files and ensure all documentation is up-to-date.
- Assist in managing the flow of patients within the office to optimize efficiency.
- Collaborate with dental staff to ensure seamless communication regarding patient care.
Requirements
- Proficiency in computerized systems.
- Strong typing skills with attention to detail for accurate data entry.
- Familiarity with dental terminology and care plans is highly desirable.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining professionalism and composure.
- Strong organizational skills to manage files and maintain an orderly reception area.
Job Types: Part-time, Per diem
Base Pay: $19.00 - $24.00 per hour
Language:
- Mandarin, Cantonese and Vietnamese (Required)
Work Location: In person
