Dental Treatment Coordinator

Cali Smiles Family Dentistry • Full-time • Torrance, California, United States • $25 - $32 / hour • 2m ago

Overview

Join our dynamic healthcare team as a Dental Treatment Coordinator, where you will be the vital link between patients and our dental professionals. This energetic role involves guiding patients through their treatment plans, coordinating appointments, and ensuring a smooth, positive experience from the initial consultation to post-treatment follow-up. Your proactive communication and organizational skills will help foster trust and satisfaction, making a real difference in our patients’ oral health journeys. We are committed to creating a supportive environment that values your dedication and enthusiasm.

Responsibilities

Act as the primary point of contact for patients, providing exceptional customer service via phone, email, and in person
Explain treatment options clearly, answer patient questions, and assist with financial arrangements and insurance processing
Schedule appointments efficiently using patient management software and maintain accurate electronic health records (EHR)
Verify insurance benefits, submit claims, and follow up on reimbursements to ensure smooth billing processes
Maintain patient confidentiality in accordance with health regulation policies and HIPAA guidelines
Collaborate with dental team members to coordinate treatment plans and ensure timely patient care delivery
Manage administrative tasks such as typing reports, updating patient information, and supporting medical office operations

Requirements

Proven experience in a medical or dental office environment with strong knowledge of healthcare procedures and policies
Proficiency in Microsoft Office applications and experience with patient management software or Electronic Medical Records (EMR/EHR) systems
Excellent customer service skills with the ability to communicate effectively over the phone and in person
Knowledge of health insurance policies, billing procedures, and maintaining compliance with health regulation standards
Strong understanding of medical terminology relevant to dental care and treatment planning
Ability to handle sensitive information discreetly while maintaining patient confidentiality
Office experience demonstrating organizational skills, attention to detail, and multitasking capabilities
Prior dental office experience is preferred but not required; training will be provided for the right candidate

Join us to be part of a passionate team dedicated to improving patients’ smiles while advancing your career in a supportive, energetic environment. Your enthusiasm for helping others combined with your organizational expertise will make you an invaluable member of our healthcare family!

Pay: $25.00 - $32.00 per hour

Benefits:

Health insurance
Paid time off

Experience:

Dental office: 1 year (Required)

Work Location: In person

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