Dental Front Desk / Patient Care Coordinator

Bee Happy Pediatric Dentistry • Full-time • Newton, Massachusetts, United States • $27 - $32 / hour • 1m ago

Experienced Dental Front Desk Coordinator

Pay: $27.00–$32.00 per hour
Job Type: Full-time / Part-time
Work Location: In person – Newton, MA

Bee Happy Pediatric Dentistry is looking for an experienced, dependable, and highly organized Dental Front Desk Coordinator to join our growing practice.

We are looking for someone who already understands the flow of a dental front office, communicates confidently with patients and families, and takes ownership of their responsibilities.

We offer a highly competitive compensation package for the Newton/Boston area, with compensation based on experience, qualifications, responsibilities, and overall contribution to the practice. We believe in recognizing strong team members and providing opportunities for both professional and financial growth.

What We Offer

$27.00–$32.00 per hour, based on experience and qualifications
Additional earning potential based on performance and contribution to the practice
Rotating extended weekends — approximately every other month, team members may receive a scheduled Friday through Monday off
Paid holidays, including Thanksgiving, Christmas, and New Year’s Day
Birthday benefit
Continuing education and professional development opportunities
Employee discount
Free parking
Opportunities for professional and financial growth as the practice grows

Required Qualifications

Minimum of 1–2 years of dental front-office experience required
Experience with dental scheduling and appointment management
Experience verifying dental insurance benefits
Experience with billing, payments, and patient accounts
Excellent customer service and communication skills
Strong organizational and multitasking abilities
Dependable, responsible, and able to consistently follow through
Professional, positive, and team-oriented attitude
Current CPR certification

Preferred Qualifications

Experience with Open Dental
Strong knowledge of dental insurance and claim processing
Experience presenting treatment estimates and discussing patient financial responsibilities
Pediatric dental front-office experience

Responsibilities

Warmly greet patients and families and create an excellent first impression
Answer phone calls professionally and efficiently
Schedule and manage patient appointments
Help maintain a productive and organized daily schedule
Verify insurance benefits and communicate coverage information clearly
Submit and follow up on dental insurance claims
Collect payments and manage patient balances and accounts
Present and explain treatment estimates and financial responsibilities
Follow up on outstanding claims, balances, and unscheduled treatment
Maintain accurate and organized patient records
Communicate clearly and compassionately with parents and families
Coordinate closely with the clinical team to help the daily schedule run smoothly
Maintain an organized and professional front-office environment

Who We Are Looking For

We are looking for someone who is proactive, dependable, and takes ownership of their role.

The right person recognizes what needs attention, manages priorities effectively, follows through without constant reminders, and understands how scheduling, insurance follow-up, collections, and excellent customer service contribute to the success of the entire practice.

We especially value someone who is interested in building a long-term relationship with our practice, growing professionally, and becoming an important part of our team.

At Bee Happy Pediatric Dentistry, every interaction matters. From the first phone call through checkout, we want our families to feel welcomed, respected, and genuinely cared for.

If you are an experienced dental front-office professional looking for a position where your contribution is valued and your growth is recognized, we would love to hear from you.

Please submit your resume along with a brief introduction describing your dental front-office experience and what you are looking for in your next position.

Pay: $27.00 - $32.00 per hour

Expected hours: 40.0 per week

Benefits:

Continuing education credits
Employee discount
Free parking
Paid training

Work Location: In person

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