Dental Receptionist

Fredericksburg Family Dentistry • Full-time • Fredericksburg, Virginia, United States • $18 / hour • 2m ago

We are an established, patient-focused practice seeking a skilled Dental Front Desk Receptionist with hands-on Dentrix proficiency. As the first point of contact, you will play a vital role in managing our daily clinic operations, optimizing our schedule, and ensuring an exceptional patient experience. The ideal candidate is a fast learner, a strong multitasker.

Key Responsibilities

Patient Management: Greet patients warmly, manage check-in/check-out processes, and update digital health records seamlessly within Dentrix.
Scheduling Optimization: Coordinate appointments, manage productive day scheduling, and run patient recall or continuing care lists.
Insurance Coordination: Verify detailed insurance eligibility, submit electronic claims, process prior authorizations, and enter breakdown of benefits.
Financial Flow: Present treatment plans clearly, explain financial options to patients, and collect accurate co-pays or balances at the time of service.
Communication: Manage multi-line phone systems and electronic communication platforms (e.g., Weave, Lighthouse 360).
Compliance: Maintain strict adherence to HIPAA regulations and clinical confidentiality policies.

Job Requirements

Experience: Minimum [1–2+ years] of dental front desk or dental administration experience (Required).
Software: Proven, hands-on experience using Dentrix software.
Industry Knowledge: Strong familiarity with dental terminology, CDT codes, and dental insurance verification.
Skills: Excellent verbal communication, strong typing/computer literacy, and a high level of organization.
Optional Preference: Bilingual skills

Pay: From $18.00 per hour

Benefits: