Office Manager

Mor Smiles • Full-time • Lititz, Pennsylvania, United States • $60k - $70k / year • 2w ago

Benefits:

401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance

Office Manager

Mor Smiles – Lititz, Pennsylvania

Mor Smiles is seeking a highly organized and motivated Office Manager to oversee the daily operations of our dental practice in Lititz, PA.

This position is ideal for someone who enjoys running operations, improving systems, and helping a practice perform at a high level—not just managing the front desk.

The Office Manager plays a critical role in ensuring the practice runs efficiently, supporting the team, and helping maintain strong operational and financial performance.

For the right person, this role also provides an opportunity to grow into broader operational leadership responsibilities as the organization continues to expand.

Compensation

$60,000 – $70,000 per year

Compensation includes a competitive base salary plus performance bonuses tied to office profitability.

Team members who help drive strong practice performance will participate in monthly bonus opportunities.

Schedule

Full-time position

Five days per week

This role requires a consistent leadership presence in the office to support staff, maintain systems, and ensure daily operations run smoothly.

Benefits

Mor Smiles offers a competitive benefits package including:

Medical insurance (multiple plan options)
Dental benefits
Paid time off (PTO)
Paid holidays
Retirement plan options
Stable full-time schedule
Opportunities for advancement within the organization
A supportive team environment

Key Responsibilities

Practice Operations

Oversee daily office operations
Ensure the schedule is productive and organized
Maintain strong systems and workflows throughout the office
Identify inefficiencies and implement operational improvements

Team Leadership

Support and guide the front office and clinical teams
Maintain clear expectations and accountability
Help foster a positive and professional team culture
Assist with hiring, onboarding, and training team members

Financial Performance

Monitor practice performance including production, collections, and profitability
Support systems that improve treatment acceptance and collections
Maintain organization with insurance and financial coordination processes

Patient Experience

Ensure patients receive a professional, organized, and welcoming experience
Address patient concerns when needed
Support systems that improve communication and patient satisfaction

Ideal Candidate

The ideal person for this role:

Is highly organized and dependable
Communicates clearly and confidently
Takes ownership of responsibilities and follows through
Is comfortable managing systems, processes, and team performance
Pays attention to details while understanding the bigger operational picture
Enjoys improving systems and helping a team succeed

This role is best suited for someone who enjoys helping a business operate efficiently and contributing to long-term growth.

Preferred Experience

Dental office management experience preferred
Experience with Dentrix or similar dental software
Strong understanding of dental scheduling and insurance systems
Experience leading or managing a team
Background in operations or business management is a plus

Career Growth Opportunity

For individuals interested in advancing their career, this position has the potential to develop into broader operational leadership responsibilities as the organization continues to grow.

About Mor Smiles

Mor Smiles is a modern dental practice located in Lititz, Pennsylvania focused on delivering excellent patient care while operating efficiently as a team.

Our practice uses advanced dental technology including:

Digital x-rays
Intraoral scanners
CBCT imaging
Digital charting
Modern treatment planning tools

We believe great dentistry requires strong systems, a positive team culture, and leaders who take pride in running an exceptional practice.

***We are looking for someone who enjoys improving systems and helping a business run efficiently