Experienced Dental Front Desk Receptionist

Confidential • Full-time • Burlington, New Jersey, United States • $22 - $27 / hour • 1w ago

Burlington County, NJ | Full-Time | Monday-Friday
$22-$27+ per hour, based on experience
No evenings. No weekends.
Hiring Immediately

Join an Established Dental Specialty Practice

We are an established, busy dental specialty practice in Burlington County looking for an Experienced Dental Front Desk Receptionist to join our team immediately.

Dental office experience is required.

We're looking for someone who already understands how a dental office works and can step into a fast-paced front office with confidence. You should be comfortable speaking with patients, answering phones, managing a schedule, working with dental insurance and communicating with other dental offices.

Just as important, we're looking for the right personality: dependable, friendly, organized, proactive and professional.

If you're currently working in dentistry and looking for a stable Monday-Friday position where your experience will be valued and you'll have the opportunity to take ownership of your role, we want to meet you.

What You'll Do

Your primary responsibility is helping our patients and keeping the front office running smoothly.

You'll:

Answer incoming calls and assist patients confidently and professionally
Greet patients and create an excellent experience from the moment they arrive
Schedule and confirm appointments
Communicate with patients regarding appointments, treatment and financial responsibilities
Verify insurance benefits and work with dental insurance companies
Review and enter EOBs and insurance information
Communicate with referring dentists and their teams
Maintain accurate patient information and documentation
Collect and communicate patient copays and balances
Help maintain an organized and productive schedule
Work closely with our doctors, office manager and front office team
Jump in and help when the office gets busy

You'll Also Have a Role in Our Marketing

Once patient care and front desk responsibilities are handled, you'll help with the practice's marketing and referral relationships.

This may include:

Managing and posting to social media
Monitoring online reviews
Creating marketing materials and promotions
Coordinating gifts and marketing campaigns for referring dental offices
Visiting local dental offices
Helping maintain relationships with our referring doctors
Assisting with other projects that help grow the practice

This is not a marketing position with occasional front desk duties. It is an experienced dental front desk position with additional marketing responsibilities. Patient care always comes first.

You May Be a Great Fit If...

You already have experience working in a dental office
You're excellent on the phone and know how to speak with patients professionally
You're comfortable with dental terminology, scheduling and insurance
You're someone your coworkers can count on to show up and be ready to work
You stay organized even when the phones are ringing and several things need your attention
You take initiative instead of waiting to be told what to do
You notice details and follow through
You can receive feedback, adjust and keep moving
You enjoy being part of a team and are willing to help outside of your immediate responsibilities
You take pride in providing great customer service
You're looking for a position where you can stay, grow and become an important part of the practice

What We're NOT Looking For

This probably isn't the right position if you're looking primarily for a social media or marketing job, don't enjoy talking with patients, or prefer a job where you only handle one responsibility at a time.

Our office moves quickly. We work as a team, and we're looking for someone who likes that environment.

Required Experience

Previous dental office experience is REQUIRED
Dental scheduling experience
Familiarity with dental insurance
Knowledge of basic dental terminology and office workflow
Experience communicating with patients by phone and in person
Strong computer skills and ability to learn new dental software
Excellent customer service and communication skills
Reliable transportation
Dependable attendance and punctuality
Availability to work full-time Monday through Friday

Experience with dental claims, EOBs, insurance verification, treatment coordination or specialty dentistry is a strong plus.

Compensation & Benefits

$22-$27+ per hour, based on experience
Opportunity for higher compensation for an exceptional candidate with significant dental front office experience
Performance-based bonuses
401(k) / profit-sharing plan
Paid holidays
Paid time off after eligibility requirements are met
Comprehensive training on our office's systems and expectations
Stable full-time schedule
No evenings
No weekends

We're Hiring Now

This is an immediate opening, and we are actively interviewing now.

We're not looking for someone who simply wants another job. We're looking for an experienced dental professional who wants to become a dependable, valued member of a successful specialty practice.

If you're experienced in dentistry, great with patients, dependable and ready for your next opportunity, apply today with your resume. We would like to speak with you.

Pay: $22.00 - $27.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Paid time off

Work Location: In person

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