Dental Front Desk - Dental Insurance Experience Required

Century Dental Associates • Full-time • Scranton, Pennsylvania, United States • $16 - $23 / hour • 1m ago

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Our ideal candidate is experienced, dependable, patient-focused, and understands that the front office is the heartbeat of a successful dental practice.

Communicates clearly and professionally with patients and the dental team. Comfortable explaining insurance benefits and financial information. Willing to jump in wherever needed to help the office run smoothly and efficiently. Must understand dental PPO plans, eligibility verification, breakdowns, claim submission, follow-ups, and reducing denials. Experience working with insurance portals/websites is essential. Stays calm under pressure and can think critically when unexpected situations arise Builds trust with patients and always puts their comfort and experience first. Responsibilities

What We’re Looking For

Positive Attitude
Greets patients warmly and helps create an upbeat, welcoming atmosphere.
Organized & Detail-Oriented
Can manage scheduling, paperwork, treatment coordination, and patient needs without missing a beat.
Dental PPO Insurance Experience REQUIRED
Problem-Solver
Patient scheduling and appointment management
Insurance verification and benefit breakdowns
PPO claim submission and follow-up
Treatment plan coordination and financial discussions
Answering phones and assisting patient

Qualifications

Previous dental front office experience required
Strong knowledge of Dental PPO insurance systems and websites
Experience with any dental software preferred (SoftDent )
Professional, dependable, and organized
Ability to multitask in a fast-paced environment
must have transportation
must work the hours we need
Able to figure out a co-payment (accurately)
Able to Add a treatment plan and present it to a patient.

Expected work hours Monday- Thursday 8:00 - 5:00, Friday 8-1, 2 Saturday's a month 8-12

Why Join Our Team?

We are a supportive, patient-centered office looking for someone who takes pride in their work and wants to be part of a positive, team-oriented environment.

If you’re experienced, motivated, and know how to keep a dental office running smoothly, we’d love to meet you!

Pay: $16.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits: