Join our dynamic healthcare team as a Dental Treatment Plan Coordinator, where your expertise will be pivotal in delivering exceptional patient care and seamless administrative support. In this energetic role, you will coordinate treatment plans, verify insurance benefits, and ensure accurate documentation to facilitate efficient dental operations. Your proactive approach and attention to detail will help patients navigate their dental care journey with confidence and clarity. This paid position offers a rewarding opportunity to contribute to a thriving dental practice committed to excellence and patient satisfaction.
- Review and explain treatment plans to patients, ensuring understanding of procedures, costs, and financing options
- Verify insurance coverage, benefits, and eligibility using systems like Planet DDS, Dentrix Ascend.
- Manage appointment scheduling through dental office management software and multi-line phone systems
- Conduct insurance verification and authorization processes to streamline patient care
- Assist with medical coding including CDT codes for billing and documentation purposes
- Review medical records and documentation for accuracy in compliance with HIPAA regulations
- Support dental billing processes by submitting claims via E-billing systems such as dental exchange and ensuring timely follow-up on unpaid claims
- Maintain meticulous records of treatment plans, insurance information, and patient communications in electronic health record (EHR) systems
- Provide excellent patient service by answering inquiries professionally via phone or in person while demonstrating strong phone etiquette and clerical skills
- Collaborate with clinical staff to ensure accurate documentation review and proper coding for procedures performed
- Prior experience working in a dental office environment is REQUIRED.
- Familiarity with dental terminology, CDT coding standards
- Proficiency with EHR systems such as Dentrix Ascend
- Strong computer skills including Microsoft Office suite (Word, Excel) and 10-key typing capabilities
- Experience with insurance verification, dental billing, dental collection processes, and health information management
- Bilingual in ENGLISH and SPANISH is a Requirement
- Demonstrated customer service skills with a focus on patient satisfaction in a fast-paced clinical setting
- Office management or front desk experience that includes appointment scheduling, filing, and multi-line phone handling is advantageous
Embark on a fulfilling career where your organizational talents and healthcare knowledge make a tangible difference! We’re dedicated to supporting your professional growth while fostering a positive work environment built on teamwork and excellence.
Pay: $32.00 per hour
Expected hours: 40.0 per week
Experience:
- treatment coordinating: 5 years (Required)
- Dental billing: 5 years (Preferred)
Language:
Work Location: In person