Dental Front Office

Anthem Endodontics • Full-time • Phoenix, Arizona, United States • $20 - $25 / hour • 2d ago

Anthem Endodontics is excited to share an employment opportunity for a friendly, professional, and ambitious part-time front office coordinator to join our dynamic team. The ideal candidate thrives in a high-energy environment, demonstrates exceptional customer service skills, and is committed to delivering outstanding patient care. This is a part-time position working 25-30 hours on a 4 day/week schedule.

Main Responsibilities:

Greet patients and visitors in a professional, welcoming manner
Schedule, confirm, and reschedule patient appointments efficiently and accurately
Coordinate appointment reminders and follow-ups through verbal and written communication, including text messaging
Verify dental insurance coverage and eligibility prior to appointments
Taking and posting payments
Obtain and document insurance authorizations and pre-certifications as needed
Accurately input and maintain patient information in the practice management system
Communicate clearly with patients regarding insurance benefits, coverage limitations, and financial responsibilities
Collaborate with clinical staff to ensure smooth patient flow and scheduling efficiency
Handle inbound calls, respond to inquiries, and assist patients with scheduling or billing-related questions
Maintain confidentiality and compliance with HIPAA and all office policies and procedures
Occasional delivery of marketing or other business materials to local dental offices

Requirements:

Minimum of 1–2 years of experience in a dental front office or similar administrative role
Proficiency in dental scheduling software and practice management systems (e.g., Dentrix, Eaglesoft, Open Dental)
Strong knowledge of dental insurance plans, terminology, and verification processes
Ability to verify patient insurance coverage and obtain pre-authorizations as required
Excellent verbal and written communication skills, with a professional and courteous demeanor
Detail-oriented with strong organizational and time management skills
Ability to handle a fast-paced, high-energy environment while maintaining accuracy and efficiency
Demonstrated commitment to delivering exceptional patient service and support
High school diploma or equivalent; additional training or certification in dental office administration is a plus
Bilingual skills a plus

We would love to meet you! If you feel that you are the right candidate for this position, please submit your resume.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits: