Dental Practice Manager / Office Manager
Full-time | $60,000–$70,000/year + Performance Bonus | Salaried | In-person | Multi-Doctor Dental Practice
Are you an experienced dental office manager who leads from the front—literally? We're seeking a Dental Practice Manager who thrives as both a leader and a contributor. This is a true player-coach role for someone who enjoys building systems, leading teams, improving performance metrics, and still stepping in at the front desk when needed.
You'll serve as the right hand to the practice owner, helping drive both day-to-day operations and long-term growth. The ideal candidate is equally comfortable coaching team members, presenting treatment plans, solving operational challenges, analyzing performance metrics, and delivering an exceptional patient experience.
If you're looking for a position where your leadership, business acumen, and initiative can make a meaningful impact, we'd love to meet you.
WHAT YOU'LL DO
- Report directly to the practice owner and serve as a key partner in day-to-day and strategic decision-making
- Support the owner in an executive capacity by preparing reports, tracking performance metrics, and helping prioritize practice initiatives
- Lead by example by working alongside front desk team members in scheduling, patient communication, and patient coordination as needed
- Oversee all front office operations, including scheduling efficiency, patient flow, and administrative processes
- Manage billing, insurance claims, collections, and accounts receivable
- Monitor and improve key performance indicators including schedule utilization, collections, accounts receivable, treatment acceptance, patient retention, reactivation, and new patient conversion
- Help patients understand treatment recommendations, insurance benefits, and financial arrangements while supporting strong treatment acceptance and patient satisfaction
- Hire, onboard, coach, and develop front office team members
- Participate in performance reviews, corrective action, and termination decisions in partnership with the practice owner
- Lead regular team meetings and front office huddles
- Utilize OpenDental and Practice by Numbers reporting tools to track performance, identify opportunities, and support data-driven decision making
- Ensure compliance with HIPAA and all applicable dental regulatory requirements
WHAT WE'RE LOOKING FOR
- Minimum 3 years of dental office management experience required
- Applications without dental practice management experience will not be considered
- Proven track record of leading front office teams and managing practice operations
- Strong knowledge of dental insurance billing, verification, collections, and accounts receivable management
- Experience reviewing, interpreting, and acting on practice performance metrics and KPI reports
- Experience with OpenDental practice management software strongly preferred
- Experience with Practice by Numbers or similar dental analytics platforms preferred
- Comfortable operating at both an operational and strategic level alongside practice leadership
- A genuine love for patient interaction—you see front desk time as an asset, not a distraction
- Strong leadership presence with a collaborative, team-first attitude
- Excellent communication skills with patients, team members, and practice leadership
- Detail-oriented, proactive, and comfortable owning outcomes
SCHEDULE
- Typical schedule is approximately 45 hours per week
- Includes two Saturdays per month (September–May)
- Primarily in-person role with daily interaction with patients and team members
HOW SUCCESS IS MEASURED
Success in this role will be measured by:
- A highly engaged, accountable, and well-trained front office team
- Strong patient experience and retention
- Efficient schedule management with minimal downtime
- Timely insurance follow-up and healthy accounts receivable metrics
- Growth in treatment acceptance and collections
- Achievement of key practice performance goals and initiatives
- Effective communication and partnership with practice leadership
COMPENSATION & BENEFITS
- $60,000–$70,000 annual salary based on experience
- Performance bonus opportunity up to $10,000 annually
- Health insurance
- Dental benefits
- Paid time off and paid holidays
- 401(k) retirement plan
- Employee dental care benefits
This is a high-impact role with direct access to ownership, meaningful responsibility, and the opportunity to help shape the future of a growing dental practice. If you're a motivated leader who enjoys balancing strategy with hands-on involvement, we'd love to hear from you.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience:
- Dental office: 3 years (Preferred)
Work Location: In person
