Dental Front Desk Coordinator

Confidential • Full-time • Ann Arbor, Michigan, United States • $17 - $23 / hour • 1d ago

Location: Ann Arbor, MI Area
Pay: $17–$23 per hour (based on experience)
Job Type: Full-Time or Part-Time

Join Our Team!

An established, patient-focused dental practice in the Ann Arbor, Michigan area is seeking a friendly, organized, and experienced Dental Front Desk Coordinator to join our team!

We are looking for a dependable professional who enjoys working with patients, thrives in a fast-paced environment, and has a strong understanding of dental office operations and insurance processing.

Schedule

Monday: 10:00 AM – 7:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 10:00 AM – 7:00 PM

Key Responsibilities

Greet patients warmly and provide exceptional customer service.
Manage patient scheduling, appointments, and confirmations.
Verify dental insurance eligibility and benefits.
Process insurance claims and assist with claim follow-ups.
Explain insurance coverage, treatment estimates, and financial responsibilities to patients.
Collect payments and maintain accurate patient accounts.
Answer incoming calls and respond to patient inquiries.
Maintain accurate patient records and support daily front office operations.
Collaborate with the clinical team to ensure a smooth patient experience.

Qualifications

Minimum 2 years of dental front desk experience required.
Strong knowledge of dental insurance verification, claims processing, and benefits.
Excellent communication and customer service skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities in a busy dental office.
Comfortable using dental practice management software.
Professional, reliable, and team-oriented attitude.

Compensation