Dental Office Manager

Lowry Main Street Dental • Full-time • Denver, Colorado, United States • $32 - $41 / hour • 4d ago

Company: Overview:

Dental Office Manager- Lowry Main Street Dental (2nd and Quebec)

East Denver, Colorado | Full-Time | Monday-Friday I $32.00–$39.00 per hour + Monthly Performance Bonus up to 1k per month.

Who Will Thrive in This Role?

The right candidate is more than an experienced Dental Office Manager. They are a leader who understands how to bring out the best in people, build a culture of accountability, and connect daily operational decisions to meaningful business results.

You know how to use data to identify opportunities, communicate expectations clearly, and help a team understand how its performance contributes to the success of the practice. You are comfortable having challenging conversations, celebrating wins, developing employees, and continuously improving the way an office operates.

If you combine strong dental operations experience with an ability to inspire people and drive financial performance, we encourage you to apply.

About the Opportunity

A confidential, single-provider general dentistry practice in East Denver is seeking an experienced, people-focused Dental Office Manager to lead daily operations, develop a high-performing team, and drive measurable business results.

This is an opportunity for a confident dental leader who understands that successful practices are built through engaged teams, clear communication, operational excellence, and financial accountability. Our practice operates on a PPO and fee-for-service (FFS) model and is looking for a manager who can balance exceptional patient experiences with strong business performance.

The ideal candidate is an inspiring leader who knows how to coach, motivate, and hold team members accountable while creating a positive, collaborative office culture. Previous dental office leadership experience is required.

Position Overview

The Dental Office Manager will oversee daily practice operations, lead and develop the administrative team, monitor key performance indicators (KPIs), optimize the schedule, and support the financial health of the practice.

This individual will partner closely with the treating dentist to establish clear expectations, strengthen team engagement, improve operational workflows, and ensure the practice consistently meets its performance goals.

We are looking for a leader who is proactive, solutions-oriented, comfortable with financial reporting, and capable of translating performance data into meaningful action.

Key ResponsibilitiesLeadership, Team Development & Employee Engagement

Lead, inspire, and develop the dental team through clear communication, consistent coaching, and accountability.
Foster a positive, respectful, and collaborative workplace culture that supports employee engagement and retention.
Conduct daily morning huddles to align the team around the schedule, patient needs, daily goals, and operational priorities.
Plan and lead monthly staff meetings focused on performance, communication, training, and continuous improvement.
Manage employee onboarding, training, performance feedback, and ongoing development.
Lead annual performance review cycles, establish clear expectations, and support individual growth plans.
Address employee concerns and performance challenges professionally and proactively.
Model strong leadership, professionalism, ownership, and follow-through.

Financial Performance & KPI Management

Monitor and interpret KPI dashboards to evaluate practice performance and identify opportunities for improvement.
Drive financial results through consistent monitoring of production, collections, case acceptance, and other relevant performance metrics.
Develop and execute action plans to achieve monthly financial and operational goals.
Review performance trends, identify gaps, and communicate results and priorities to the team.
Support the financial performance of a PPO and fee-for-service practice through effective operational and administrative management.
Track monthly performance metrics and work toward established practice objectives.

Revenue Cycle Management (RCM)

Oversee revenue cycle workflows, including insurance claims, outstanding accounts, payment posting, and accounts receivable follow-up.
Monitor aging accounts receivable and identify opportunities to reduce outstanding balances and improve collections.
Support accurate insurance processes, patient billing, and financial communication.
Identify workflow inefficiencies that affect revenue, collections, and the overall patient experience.
Establish consistent processes and accountability for front office financial responsibilities.

Scheduling & Operational Excellence

Optimize the schedule to support production goals, provider efficiency, and a positive patient experience.
Monitor schedule utilization, cancellations, no-shows, unscheduled treatment, and opportunities to improve appointment flow.
Establish effective systems for scheduling, patient communication, and daily office operations.
Coordinate with the clinical and administrative teams to maintain efficient workflows.
Ensure office protocols, documentation, and administrative processes are followed consistently.
Maintain appropriate standards for patient confidentiality and applicable regulatory compliance.

Communication & Practice Management

Serve as a key communication partner to the treating dentist and practice leadership.
Translate practice goals into clear team priorities and measurable expectations.
Communicate performance results, operational challenges, and recommended solutions.
Use huddles, staff meetings, coaching conversations, and performance reviews to reinforce alignment and accountability.
Identify opportunities to improve systems, strengthen teamwork, and support sustainable practice growth.

Required Qualifications

Previous dental office management or dental office leadership experience is required.
Demonstrated ability to lead, inspire, coach, and engage a dental team.
Strong understanding of dental practice operations in a general dentistry setting.
Experience monitoring KPIs and using performance dashboards to guide business decisions.
Working knowledge of revenue cycle management, insurance workflows, accounts receivable, and collections.
Experience optimizing schedules to improve provider utilization and practice performance.
Demonstrated ability to drive financial results and hold teams accountable to measurable goals.
Excellent written, verbal, and interpersonal communication skills.
Strong organizational, analytical, problem-solving, and decision-making abilities.
Ability to lead meetings, provide constructive feedback, and manage employee performance professionally.
A proactive, solutions-oriented mindset with a strong sense of ownership and accountability.

Preferred Qualifications

Experience managing a single-provider general dentistry practice.
Familiarity with PPO and fee-for-service practice models.
Experience improving production, collections, schedule utilization, and accounts receivable performance.
Experience implementing team performance goals and incentive programs.
Experience leading annual employee reviews, staff development, and employee engagement initiatives.

Compensation & Benefits

Hourly pay range: $32.00–$39.00 per hour, depending on relevant experience and qualifications.
Monthly performance bonus: Additional bonus opportunity based on achievement of established KPIs and monthly practice performance metrics. Specific goals and bonus terms will be discussed during the interview process.
401(k): Retirement plan with employer matching contributions.
Full-time benefits package: Benefits offered to eligible full-time employees. Details regarding available health coverage, paid time off, paid sick leave, and other applicable benefits will be provided during the hiring process.

Schedule & Employment Details

Employment type: Full-time.
Schedule: Monday through Friday.
Location: East Denver, Colorado.
Work environment: In-person, single-provider general dentistry practice.

How to Apply

Please submit your résumé through Indeed, highlighting your dental leadership experience, team development accomplishments, KPI management, and financial performance results.

Applications will be accepted on an ongoing basis until the position is filled.

Qualified applicants will be contacted to discuss the opportunity and next steps in the confidential hiring process.

Essential Functions:
Work Environment:

This role is based in a professional office environment, utilizing standard office equipment such as computers, phones, and photocopiers.

Physical Demands:

The position may require occasional lifting of office supplies up to 20 pounds.
Must be able to stand, walk, and perform tasks that require manual dexterity throughout the workday.

Education and Experience:

A college degree in business or a related field is preferred, along with at least one year of business or managerial experience.
An equivalent combination of education, training, and experience will be considered.

Additional Eligibility Qualifications:

This job description is not intended to be exhaustive. The duties and responsibilities outlined may evolve as needed to meet the needs of the organization.

If you are a motivated and experienced office manager with a passion for providing excellent patient care and driving operational success, we encourage you to apply.

Other Duties:

As assigned by your Regional Manager, VP of Operations, and or COO.

Pay Range: USD $35.00 - USD $41.00 /Hr.