Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our dental team! In this pivotal role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach and exceptional organizational skills will help manage appointments, handle patient inquiries, and coordinate with clinical staff to deliver top-tier dental care. This position offers an exciting opportunity to utilize your medical administrative expertise in a fast-paced, patient-focused environment dedicated to improving oral health.
Duties
- Greet patients warmly, verify insurance coverage, and facilitate smooth patient intake and check-in processes
- Schedule appointments efficiently using dental office management software
- Verify insurance benefits, perform insurance eligibility checks, and handle insurance claims processing with accuracy
- Manage multi-line phone systems with professional phone etiquette, addressing patient questions and redirecting calls as needed
- Maintain accurate dental records and ensure proper documentation review for compliance with HIPAA regulations
- Assist with dental billing, coding, and collection processes to optimize revenue flow
- Support clinical staff by preparing treatment plans, updating patient information, and managing front desk operations
Experience / Preferred Qualifications
- Proven experience as a Medical Receptionist or Dental Receptionist in a dental clinic or healthcare setting
- Strong knowledge of dental terminology
- Familiarity with dental office software such as Open Dental or Dentrix
- Demonstrated ability to handle medical billing and collections effectively while maintaining compliance with HIPAA standards
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills
- Exceptional customer service skills with a focus on patient service excellence and phone etiquette
- Bilingual abilities are a plus for serving diverse patient populations
- Prior clinic or hospital experience involving medical administrative support, office management, or front desk responsibilities is preferred
Join us to be part of a dedicated team committed to delivering outstanding dental care while fostering a positive environment for both patients and staff. Your energy and professionalism will help create memorable experiences that keep our patients smiling!
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have previous experience working in a dental or medical office?
- How many years of front desk or receptionist experience do you have?
Work Location: In person