Dental Business Manager

Confidential • Full-time • Livonia, Michigan, United States • $61.40k - $74k / year • 1w ago

Confidential Dental Practice | Livonia, MI

Full-Time | Comprehensive Benefits Package | Leadership Opportunity

About the Opportunity

We are seeking an experienced, highly organized, and results-driven Dental Business Manager to oversee daily operations within a busy, multi-provider dental practice.

This is an excellent opportunity for a seasoned dental professional who understands the business side of dentistry and thrives on structure, accountability, efficiency, and operational excellence.

The ideal candidate is detail-oriented, analytical, decisive, and highly focused, with the ability to identify problems, implement solutions, and ensure the practice operates efficiently and successfully.

We're looking for someone who takes ownership, communicates directly, holds high standards, and knows how to lead a team while keeping both patient care and business performance at the forefront.

What You'll Do

Oversee Daily Operations: Ensure efficient day-to-day practice operations, including patient flow, scheduling, staffing, and administrative processes.
Drive Operational Performance: Monitor production, collections, scheduling efficiency, and key performance indicators to identify opportunities for improvement.
Lead & Develop the Team: Provide direction, coaching, accountability, and support to administrative and clinical team members.
Optimize Scheduling: Work closely with providers and team members to maximize scheduling efficiency, reduce downtime, and maintain productive doctor schedules.
Maintain Accountability: Establish clear expectations, follow up on responsibilities, and ensure policies and procedures are consistently followed.
Improve Processes: Identify operational inefficiencies, implement solutions, and develop systems that support continued practice growth.
Oversee Financial Operations: Monitor insurance processes, accounts receivable, collections, and overall financial performance.
Support Patient Experience: Ensure patients receive exceptional service while maintaining efficient workflows and timely communication.
Collaborate With Providers: Partner with dentists and clinical leadership to address operational challenges and support practice goals.
Ensure Compliance: Maintain organized records, uphold practice policies, and support compliance with applicable dental regulations and standards.

What We're Looking For

Dental Experience REQUIRED: Minimum 3 years of experience in dental practice operations, office management, or a similar leadership role.
Strong Operational Knowledge: Thorough understanding of dental workflows, scheduling, insurance, billing, collections, and practice performance.
Exceptional Attention to Detail: Highly organized, accurate, and committed to following through on every responsibility.
Analytical & Results-Oriented: Comfortable reviewing reports, tracking KPIs, identifying trends, and making data-driven decisions.
Direct & Decisive Communicator: Able to communicate expectations clearly, address challenges professionally, and make sound decisions.
Strong Leadership Skills: Experience managing teams, maintaining accountability, and creating an efficient, productive work environment.
Problem-Solving Mindset: Proactive in identifying issues and implementing practical, effective solutions.
Time Management: Able to prioritize competing responsibilities and remain focused in a fast-paced, multi-provider environment.
Technology Proficiency: Experience with dental practice management software required; Open Dental experience preferred.
Business-Minded: Understands the relationship between scheduling, production, collections, staffing, and overall practice profitability.

Compensation & Benefits

We offer a competitive compensation package based on experience and qualifications, along with a comprehensive benefits package, including:

Medical, dental, and vision insurance
401(k) retirement plan
Paid time off and paid holidays
Life and disability insurance
Performance-based bonus opportunities
Professional development and career advancement opportunities
Supportive leadership and a collaborative team environment

Who Will Thrive Here?

We're looking for someone who:

Is naturally organized, structured, and extremely detail-oriented.
Takes ownership of daily operations without needing constant direction.
Is comfortable holding others accountable and having direct conversations.
Understands dental practice financials and what drives operational success.
Can quickly identify what's working, what's not, and what needs to change.
Enjoys creating systems, improving workflows, and maintaining consistency.
Remains calm, focused, and solutions-oriented under pressure.
Takes pride in running an efficient, productive, and well-organized practice.

Ready to Make an Impact?

If you're an experienced dental leader who thrives on organization, accountability, and operational success, we'd love to chat.

Pay: $61,400.00 - $74,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off

Work Location: In person

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