Job Summary
We are seeking a dedicated and organized Dental Insurance Specialist to join our team. This role is ideal for someone who thrives in a fast=paced, patient-focused environment and has a strong understanding of dental insurance billing, claims processing, and benefit coordination. If you're passionate about accuracy, communication, and helping patients navigate their insurance benefits, we'd love to hear from you.

Pay is determined on experience and qualifications.

Office Hours:

Monday & Thursday: 8:00am - 4:30pm
Tuesday & Wednesday: 8:00am - 5:00pm
Every other Friday: 8:00am - 2:00pm

Full Time Employee benefits

Six paid holidays
Uniform allowance
Dental benefits for team members and family members
Employer paid continuing education

Duties

Verify dental insurance coverage and eligibility for all patients prior to appointments.
Submit insurance claims accurately and in a timely manner, including supporting documentation (e.g., x-rays, clinical notes, narratives, periodontal charting).
Track and follow up on outstanding claims and resolve denials or discrepancies.
Post insurance payments and adjustments accurately to patient accounts.
Communicate clearly with patients regarding insurance benefits, estimated out-of-pocket costs, and financial responsibilities.
Work with insurance portals and clearinghouse to manage claims effectively.
Collaborate with front office and clinical teams to ensure seamless patient experiences.
Schedule appointments and maintain a productive practice schedule.
Collect patient information and verify insurance eligibility.
Process patient payments and manage billing inquiries.
Maintain accurate medical records in compliance with HIPAA regulations.
Handle phone inquiries, including appointment scheduling and patient questions.

Qualifications

Minimum 2-3 years of dental insurance billing experience, preferrable in a specialist office (e.g., periodontics, oral surgery).
Knowledge of CDT codes, insurance verification, and EOB interpretation.
Familiarity with common dental insurance providers and online insurance verification platforms.
Understanding of coordination of benefits, claim follow up and appeals process.
Strong organizational skills with attention to detail in managing patient records.
Excellent communication skills, both verbal and written.
Ability to maintain confidentiality and adhere to HIPAA regulations.
Proficient in using office software and electronic health record systems.
A positive attitude and a commitment to providing outstanding patient care.

Join our dedicated team and help us deliver exceptional care while ensuring patients fully understand and maximize their dental benefits.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan

Work Location: In person

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