Specific Job Skills and Responsibilities

Must have knowledge of Insurance Billing, Collections, and Revenue Cycle Management in a dental office
Employ measures to expedite claim adjudication by resolving issues that may delay processing
Expert knowledge of outgoing and incoming insurance processes and insurance follow-up
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and works cooperatively and jointly to provide quality seamless customer service
Follow up with insurance carriers on special insurance billings and claims
Knowledge of CDT coding and terminology is a plus
Must be detail-oriented, organized, and work with little supervision
Knowledge of dental/medical industry and insurance plans
Ability to read and write in a clear and concise manner
Ability to multi-task effectively under stress, prioritize and meet deadlines with strong attention paid to detail of work produced
Pleasant and professional phone etiquette
Must have knowledge of computer programs and operations (Word, Excel, PowerPoint, Outlook)
Knowledge and experience working with public and private insurance companies
Ability to maintain client and patient confidentiality
Open Dental knowledge is a plus

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Schedule:

Work Location: In person

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