Company Overview

At White Birch Dental, we’re a fun, rapidly growing family-oriented dental practice in Princeton, MN, dedicated to preventive care, patient education, and professional growth. Our modern office is in the middle of a full remodel, and equipped with cutting-edge technology, and we’re committed to fostering a supportive environment where our team can thrive. We're looking for a passionate Patient Care Coordinator to join our growing team and help us deliver exceptional care to our patients.

No dental experience required, customer service and hospitality experience are a plus!

Schedule: Full time

Monday, Tuesday, Wednesday, Thursday 7:30 to 5pm
Friday 8AM to Noon--afternoons off!
No nights, no weekends!

Compensation & Benefits:

Best in class personal and professional development
Fun events like our recent murder mystery and winery event
Community volunteer events like our Smiles for Freedom Event and Feed My Starving Children
Paid Travel Opportunities
Job security in a growing company
Free Lunches and coffees as part of our Culture Calendar
Professional development opportunities, including training on Airway health, Laser treatments, and Botox
Paid time off
Paid Holidays
Performance bonuses
401k Match
Dental Benefit
Paid Continuing Education
Onboarding training includes 7 courses and frequent check-ins

Responsibilities:

Provide a smile, warm greeting, and hospitality to our patients
Be a patient concierge and dreamweaver(help us deliver legendary hospitality like surprising a patient with a custom cake when they come in on the week of their birthday)
Answer and return phone calls with our 5-star system
Make financial arrangements and discuss treatment with patients

Our Vision:

Our passionate team serves our community by providing exceptional care from infancy to adulthood, because everyone deserves to Breathe, Smile, and Thrive

Our Core Values:

Integrity: Trusting you will do the right thing even when nobody's watching
Respectful: Valuing opinions, feelings, and boundaries of others, even if you disagree
Coachable: Accepting feedback with grace and seeking out areas to improve
Joyful: Choosing to be positive in all interactions and to leave a joyful wake
Driven: Maintain a growth mindset, because nobody is perfect

Qualifications:

No dental experience required
Positive and coachable attitude
Flexible with change in a fast-paced multitasking environment
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail

Job Duties

Manage patient scheduling and coordinate appointments efficiently.
Verify insurance information and assist patients with claims processing.
Review documentation to ensure accuracy and compliance with regulations.
Provide excellent customer service by addressing patient inquiries and concerns.
Assist in maintaining patient records using Open Dental
Collaborate with dental staff to ensure smooth clinic operations.
Support billing processes by coding procedures accurately.

Join a practice where your skills and passion will be valued, and your professional growth will be supported. Apply today and become a part of the White Birch Dental family!

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Continuing education credits
Employee discount
Employee mentoring program
Financial planning services
Happy hour
Health insurance
Opportunities for advancement
Paid time off
Paid training
Professional development assistance
Referral program
Uniform allowance

Schedule:

Monday to Friday
No nights
No weekends

Ability to Commute:

Princeton, MN 55371 (Required)

Work Location: In person

White Birch Dental jobs

Dental Patient Care Coordinator