Overview:

Join Our Team as a Front Desk Assistant (Patient Care Coordinator)!

Must be Bilingual in Spanish/ English!

Location: Wellness Dental 1157 S. Crismon Road, Suite 103 Mesa, Arizona 85208

Monday - Thursday 9:00am-5:00pm and Fridays 8:00pm-2:00pm.

Experienced with Dentrix G Series, full arch dentistry, and implants. Skilled in multitasking in a fast-paced environment and handling all front office functions: patient check-in/check-out, understanding ledgers, insurance billing, and AR follow-up. Comfortable reviewing treatment plans and financial options with patients. Proficient in Google Sheets for managing reports and data.

We’re looking for a motivated and dynamic Front Desk Assistant to join our team and help provide an exceptional patient experience.

As a key member of the administrative team, you’ll work closely with the clinical team and office manager to ensure smooth operations and a premium patient experience. The ideal candidate will be personable, organized, and have a friendly, outgoing demeanor.

Benefits:

Medical, Dental, and Vision Insurance
3 Weeks PTO & Paid Holidays
401(k) Matching
And more!

Salary: $20-$25/hr DOE

Responsibilities:

The Front Desk Assistant is a role that supports both the dentist and the team in delivering high-quality patient care while adhering to state regulations.

Key Responsibilities:

We care about our team members and understand the hard work that goes into providing a premium patient experience. You will be provided the necessary training and ongoing support to be successful in your role. Responsibilities include but are not limited to the following:

Greet and welcome patients and visitors to the practice with a smile
Create and maintain a productive and efficient schedule
Check in and check out patients according to the practice protocols
Enter and update patient information as necessary
Appointment confirmation
Support patient charting for doctors and perform various office tasks as needed
Collaborate with the team to ensure optimal patient satisfaction
Manage front desk duties, including scheduling appointments, checking patients in and out, and discussing treatment plans and financial arrangements
Other administrative tasks as delegated

Qualifications:

Ability to thrive in a high-volume, fast-paced environment while maintaining a positive and friendly attitude
Strong communication and interpersonal skills, with the ability to connect with patients of all ages and backgrounds
Experience with Dentrix, managing dental office finances, and multitasking effectively

#ADIAux

About Advanced Dental Implant Center:
Advanced Dental Implant Center clinics specialize in providing patients with a lifelong alternative to dentures through fixed arch dental implants, known as our Teeth-In-A-Day Solution. In addition, our doctors are among the few in the U.S. who routinely place zygomatic and pterygoid style dental implants allowing patients with severe bone loss to receive permanent, implant-secured teeth. Advanced Dental Implant Center is supported by Affordable Care, LLC. Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States.

From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients. Visit affordablecare.com and advancedimplants.com

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