Leads Coordinator – High-End Implant Dental Practice

Smile Makers is a premier implant-focused dental practice in Concord, led by Dr. Gavin Ewing, known for advanced technology, exceptional patient care, and a refined, professional experience. We are a highly organized, growth-driven office that invests heavily in marketing and patient outreach.

We are seeking a Leads Coordinator to manage and convert incoming patient leads and guide patients through their implant treatment journey.

Position Overview

This role is ideal for a confident, polished professional who excels at patient communication, follow-up, and treatment coordination. You will be the primary contact for prospective patients responding to our advertising and marketing efforts, ensuring timely follow-up and an exceptional patient experience.

Key Responsibilities

Respond to and follow up with inbound patient leads from marketing and advertising
Educate patients on high-end dental implant treatment options
Build trust and rapport to support treatment acceptance
Schedule consultations and manage follow-up communication
Track leads, patient communication, and conversion metrics
Collaborate with the doctor, clinical team, and marketing partners
Assist with video content creation for patient education and marketing
Support branding and marketing initiatives as needed

Ideal Candidate

Dental experience preferred; implant or specialty practice experience a plus
Strong background in lead coordination, patient conversion, or case acceptance
Comfortable discussing elective, high-value treatment plans
Organized, detail-oriented, and results-driven
Interest or experience in marketing, social media, or video production
Professional, polished, and patient-focused communicator

Why Smile Makers

High-end practice with advanced systems and strong leadership
High-quality leads generated through consistent marketing
Collaborative, professional team environment
Competitive compensation based on experience, with performance incentives

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Work Location: In person

Smile Makers Dental Care jobs

Leads Coordinator ~ High End ~ Implant Dental Practice