West County Health Centers provides comprehensive, quality and accessible health care services to the communities of Western Sonoma County. We are a cohesive team of health care providers, support staff and volunteers dedicated to wellness, compassion, affordability and excellence of care. We believe in non-judgmental and equal care for all members of our diverse community. Come and be a part of an amazing team!

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JOB SUMMARY: The Lead Registered Dental Assistant (RDA) is responsible for performing all duties of an RDA and assists the Dental Operations Manager with leading RDA’s and DA’s. The Lead RDA is expected to provide oversight, leadership, and support for all dental assistants, which includes orienting new dental assistant hires. Lead RDA will also be working with Dental Operations Manager to improve and optimize day-to-day dental operations workflow.

Under the supervision of the Dental Operations Manager or Dentist, the Lead RDA serves as a chairside dental assistant to the Dentist(s) or Dental Hygienist(s). Responsibilities include preparing operatory for patient treatment, taking digital dental radiographs, accurate recording, and documentation of patient records, and educating patients on dental disease prevention. This position also provides emergency back-up telephone coverage, appointment scheduling and payment program documentation in front office.

This position may split time between our Guerneville and Sebastopol Dental Clinics.

Duties:

LEAD Duties:

Ensure clinical forms are up to date and good quality copies are accessible.
Lead by example and oversee efficiency in regular patient flow.
Replace or strategically reassign staff when the Dental Operations Manager is out.
Work with phone staff and provider teams to optimize patient scheduling.
Management of Dental Lab cases – tracking/logging ongoing patient cases.
Tracking dental materials, ordering, inventory invoices and P.O.’s.
Float between both dental clinics to provide support when needed.
Responsible for the maintenance of emergency kits and first aid supplies in the office to ensure they are stocked properly and up to date.
Identify, report, and follow up on any necessary dental operatory/dental equipment issues.
Ensure MSDS sheets are up to date.
Ensure all maintenance duties are completed in a timely and correct manner.
Ensure clinical staff follow OSHA regulations and safety requirements.
Ensure clinical staff are compliant with HIPAA guidelines and take corrective action with the support of management if necessary.
Ensuring compliance binders are being updated and assistant duties are being performed.
Attend regularly scheduled dental management meetings and check-ins with Dental Operations Manager.
Responsible for timesheets and payroll approval when management is absent.
Create, post, and update assistant schedules.

RDA Duties:

Provide chairside dental assistance to dentist or RDH
Setup, breakdown and disinfection of dental operatories and laboratory
Complete instrument processing/sterilization
Monitor and reinforce patient comfort
Take and pour impressions
Coordinate incoming and outgoing laboratory cases
Take digital radiographs and scans
Track inventory control procedures and restock materials in dental operatories
Document procedures in patient charts
Maintain and document dental equipment maintenance
Provide emergency back-up telephone coverage, appointment scheduling and other front office duties as assigned.
Facilitate and conduct visits via video technology to enhance care coordination and access to care.
Assist in the adoption and implementation of new technologies and activities that improve patient care and clinical efficiencies
Promotes oral hygiene education and CAMBRA
Fabricate, place, and cement temporary crowns in accordance with state regulations
Other duties as assigned.

Minimum Requirements:

Active Registered Dental Assistant (RDA) license in the state of California
Coronal Polish and Pit & Fissure Sealant Certificates - required
California Radiation Safety Certificate (X-ray license)
Current Basic Life Support (BLS/CPR) certification

Experience:

Minimum one year experience in a dental office or clinical setting preferred
One year experience in a lead or people manager position preferred
Competency in fabricating and cementing temporary crowns
Efficiency working with an EHR (Electronic Health Record) and EDR (Electronic Dental Record) is desired
Basic office and equipment safety knowledge and practice.
Bilingual Spanish/English desirable.
Demonstrated commitment and skills to provide appropriate care to a diverse population

Expectations:

Attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Able to work between dental clinic in Sebastopol and in Guerneville based on need is preferred
Ability to problem solve and be self-motivated with acute attention to detail.
Must have a commitment to excellence and high standards.
Must comply with all federal, state and local laws and regulations, and WCHC policies.
Must have excellent written and oral skills, strong organizational and analytical skills.
Must have ability to manage priorities and workflow.
Required to have versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm and positive attitude.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Required to have the ability to deal effectively with a diversity of individuals at all organizational levels
Demonstrate a positive customer service, patient centered approach at all times.

Physical Requirements:

Must be able to move freely about the office and carry light loads (up to 25 pounds)
Prolonged standing and /or sitting required.
Ability to work with office equipment, including computers

West County Health Centers celebrates diversity and are committed to creating an inclusive environment for all employees. We comply with applicable federal and state civil rights laws and does not discriminate based on race, ethnicity, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, gender expression, age, disability, or any other status protected by applicable laws.

Job Type: Full-time

Pay: From $30.00 per hour

Expected hours: 40 per week

Benefits:

403(b)
403(b) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Experience:

Dental assisting: 1 year (Preferred)

Language:

Spanish (Preferred)

License/Certification:

Registered Dental Assistant (Preferred)

Ability to Commute:

Guerneville, CA 95446 (Required)

Work Location: In person

West County Health Centers, Inc. jobs

Registered Dental Assistant Lead