About Us
Collaborative Solutions Corporation (Second Spring) provides long-term mental health care in a recovery-based and trauma-sensitive environment. We are dedicated to supporting adults with serious and persistent mental illness through compassionate care, collaboration, and a commitment to individual recovery goals.

Position Summary
The Admissions & Discharge Coordinator is responsible for providing admissions and discharge services within the CSC programs. This role oversees crisis case management, facilitates treatment planning, ensures regulatory compliance, and collaborates with community providers, hospitals, and state agencies. The ideal candidate is detail-oriented, clinically skilled, and committed to supporting residents on their path to recovery.

Key Responsibilities

Admissions & Oversight

Provide oversight of Crisis Case Management for crisis beds in collaboration with Nurse Manager and Program Managers.
Develop treatment and case management models in collaboration with the Nurse Manager and Director of Clinical Services.
Develop and implement resident records policies, procedures, and quality review processes.
Perform quality review of charts to ensure compliance with Second Spring’s policies and Residential Care Home Licensing Regulations.
Oversee records for Assistive Community Care Services in collaboration with the Administrative Assistant.
Support and collaborate with nursing staff to ensure appropriate resident care.

Clinical

Screen and assess all program referrals in conjunction with Medical Director(s) and Director of Clinical Services.
Maintain and update admissions criteria, policies, and procedures.
Gather and verify applicant information, including medical records and applications; conduct interviews with applicants and families.
Coordinate admissions with hospitals, designated agencies, and the Vermont Department of Mental Health.
Collaborate with case managers, social workers, and vocational specialists to coordinate services.
Provide ongoing assessments, recovery planning, and team meetings.
Participate in clinical skills groups and assist residents with appointments, programs, and activities.
Consult with outpatient providers to ensure continuity of care and discharge planning.
Document resident behavior and coordinate with community resources as needed.
Assess and respond to risks of harm to self or others, using NAPPI skills and appropriate interventions.

General

Provide oversight of resident billing and financial services.
Maintain and update company website content as assigned, ensuring accuracy and consistency with organizational messaging.
Travel as required (mileage reimbursement provided).
Perform other duties as assigned.

Qualifications

Bachelor’s degree in Human Services, Healthcare, or a related field.
Minimum 2 years of relevant healthcare experience.
Valid driver’s license with an excellent driving record.
Access to a safe, reliable, insured vehicle.

Why Join Us?

Be part of a mission-driven organization making a difference in mental health care.
Collaborative and supportive team environment.
Opportunities for professional growth and development.
Mileage reimbursement and competitive benefits package.

ENVIRONMENTAL FACTORS:

Duties are performed in a variety of settings (i.e. community, residence, Agency). There is direct interaction with mentally ill adults and/or individuals with substance abuse issues who are experiencing a significant mental health crisis. Private means of transportation, a valid driver’s license and automobile insurance is required. Interaction with clients poses some risk of physical injury or property damage. An incumbent may encounter situations that may elicit high levels of stress. Crisis situations can occur at any time. Evening, overnight or weekend work may be required. Must be able to work independently, use sound judgment and critical thinking skills.

Job Type: Full-time

Pay: $52,000.00 - $60,000.00 per year

Benefits:

403(b)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Collaborative Solutions Corporation jobs

Admissions Coordinator