At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
This role is responsible for the strategic management, evaluation, and oversight of vendor relationships to ensure optimal performance, compliance, and alignment with organizational goals. This role collaborates with cross-functional teams, monitors vendor performance, and drives process improvements to maximize value from vendor partnerships.

Required Qualifications

Lead and execute the strategic vision for vendor management, ensuring alignment with organizational objectives.
Monitor vendor performance, ensuring compliance with contractual obligations, service level agreements, and regulatory requirements.
Facilitate collaboration between internal stakeholders and vendors for complex deals and strategic initiatives.
Identify and resolve process gaps, risks, and issues related to vendor relationships. Provide regular reporting and updates to leadership on vendor performance, risks, and opportunities.
Support audits and compliance deliverables related to vendors
Drive continuous improvement initiatives to enhance vendor management processes and outcomes.
Facilitate JOC meetings on with health plan leadership, internal stakeholders and vendor representatives
Provide support for additional projects as assigned, contributing to cross-functional initiatives and organizational objectives.
Delivers advice to the organization regarding current business trends and best practices by preparing analyses for senior management, stakeholders, and clients.

Preferred Qualifications

3+ year vendor management experience (preferably benefit administrators)
5+ years of experience in government programs (Medicaid, Medicare)
Adept at problem solving and decision-making skills
Adept at collaboration and teamwork
Adept at growth mindset (agility and developing yourself and others) skills
Adept at execution and delivery (planning, delivering, and supporting) skills

Education

Bachelor's degree preferred/specialized training/relevant professional qualification.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Lead and execute the strategic vision for vendor management, ensuring alignment with organizational objectives.

Monitor vendor performance, ensuring compliance with contractual obligations, service level agreements, and regulatory requirements.

Facilitate collaboration between internal stakeholders and vendors for complex deals and strategic initiatives.

Identify and resolve process gaps, risks, and issues related to vendor relationships. Provide regular reporting and updates to leadership on vendor performance, risks, and opportunities.

Support audits and compliance deliverables related to vendors

Drive continuous improvement initiatives to enhance vendor management processes and outcomes.

Facilitate JOC meetings on with health plan leadership, internal stakeholders and vendor representatives

Provide support for additional projects as assigned, contributing to cross-functional initiatives and organizational objectives.

Delivers advice to the organization regarding current business trends and best practices by preparing analyses for senior management, stakeholders, and clients.

Preferred Qualifications

3+ year vendor management experience (preferably benefit administrators)

5+ years of experience in government programs (Medicaid, Medicare)

Adept at problem solving and decision-making skills

Adept at collaboration and teamwork

Adept at growth mindset (agility and developing yourself and others) skills

Adept at execution and delivery (planning, delivering, and supporting) skills

Education

Bachelor's degree preferred/specialized training/relevant professional qualification.

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