Overview
We are seeking a dedicated and detail-oriented Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional administrative support and patient service. This position requires strong organizational skills, proficiency in various medical software systems, and a commitment to maintaining patient confidentiality in accordance with HIPAA regulations.

Duties

Greet patients warmly and manage the front desk operations, ensuring a welcoming environment.
Schedule appointments efficiently while considering patient needs and office availability.
Handle medical billing and coding tasks, including insurance verification and documentation review.
Maintain accurate patient records using EHR systems - OPEN DENTAL
Process payments and manage medical collections as necessary.
Communicate effectively with patients regarding their treatment plans and insurance inquiries.
Manage phone systems with professionalism, providing excellent phone etiquette.
Support the dental team with clerical duties and administrative tasks as needed.

Qualifications

Previous experience as a Dental Receptionist or in a similar medical office role is preferred.
Familiarity with dental terminology and procedures is highly desirable.
Proficient in using medical software such Open Dental, Modento, Mango
Strong knowledge of dental codes.
Bilingual candidates are encouraged to apply to enhance patient communication.
Excellent computer skills including proficiency in Microsoft Office applications.
Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
Exceptional customer service skills with a focus on patient satisfaction.
Ability to maintain confidentiality and handle sensitive information responsibly. Join our team and contribute to providing outstanding dental care while enhancing your professional skills in a supportive environment!

Days:

Thursday, Friday - 10am-6pm

2 Saturdays a month 9am-3pm

Remote position would be Monday-Wednesday (future) 1-4h/day

Job Type: Part-time

Pay: $18.00 - $24.00 per hour

Expected hours: No less than 8 per week

Benefits:

401(k)
Employee discount
Flexible schedule
Free parking
On-the-job training
Paid sick time
Paid training
Work from home

Experience:

Dental office: 1 year (Required)
Customer service: 1 year (Required)
Open Dental : 1 year (Required)

Ability to Commute:

Walnut Creek, CA 94596 (Required)

Ability to Relocate:

Walnut Creek, CA 94596: Relocate before starting work (Required)

Work Location: Hybrid remote in Walnut Creek, CA 94596

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