Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise

The Spa Coordinator greets patients/clients at the front desk, answers calls with exemplary telephone technique, shows an energetic, welcoming attitude, provides exceptional customer service to Spa guests and cosmetic patients. Team Member handles the initial paperwork involved with setting up charts, obtains patient signatures on appropriate forms and collects payments for services and retail sales. Team Member will be responsible for understanding all cosmetic/spa procedures; will have heavy interaction with clients and Spa guests as well as constant interaction with Healthcare Providers.

Essential Functions:

Prepares new patient/client charts and alerts Medical Records to pull charts of established patients for next day’s schedule
Prepares encounter forms for each day and completes super bills for laser procedures with established consultations
Collects payments for services, schedules follow-up appointments, completes encounter forms when necessary, and prints receipts
Answers calls, screens calls and takes accurate messages. Refers patients/clients to the Cosmetic Coordinator when appropriate
Follow up with all cosmetic interest questionnaires on a weekly basis and schedule accordingly
Acts as the liaison between waiting patients/clients, aestheticians, MAs and providers
Knowledge of make-up and skincare product lines for retail sales to customers
Manages spa schedules for efficiency with the goal of maximizing the provider’s/aesthetician’s schedule
Conducts daily checks on skincare and cosmetic inventory and reports any shortage to the Director
Assist CS tech or aesthetician in any prep work if time allows

Our Benefits:

401(k)
Dental Insurance
Health insurance
Life insurance
Vision insurance
Generous paid time off
Ancillary benefits
Employee discounts on services and products

Education and Experience:

Experience in a similar capacity involving direct communication with clients, preferably in a medical or retail setting.
Previous Spa experience preferred
Previous sales background an asset
High school graduate

Riverchase Dermatology jobs

Front Desk Spa Coordinator