Treatment Insurance Coordinator (Dental Office Experience Required)

Advanced Dentistry South Florida – Delray Beach, FL
Job Fair: January 5, 2025 — Apply Now for Priority Review

Advanced Dentistry South Florida is seeking an experienced Treatment Insurance Coordinator to join our high-end, multi-specialty practice in Delray Beach. This is a key role responsible for patient financial communication, accurate insurance handling, and ensuring clear, transparent treatment planning.
Dental office experience is required.

Office Location

Advanced Dentistry South Florida
15340 Jog Rd, Suite 100
Delray Beach, FL 33446
Located in: Village Professional

Schedule

Full-Time

Summary

This role is essential to building trust with patients and supporting our providers. You must be confident presenting complex treatment plans, explaining insurance coverage clearly, and maintaining flawless financial documentation. Our patients expect a five-star experience — your communication, accuracy, and follow-through must reflect that standard.

Key ResponsibilitiesTreatment & Insurance Coordination

Present treatment plans with confidence, clarity, and empathy
Explain insurance benefits in simple, understandable terms
Submit pre-authorizations and predeterminations accurately and promptly
Set clear financial expectations for patients
Maintain detailed documentation of every financial conversation
Monitor active treatment cases and follow up on unscheduled care
Track remaining insurance benefits and re-engage patients proactively
Work closely with scheduling and billing teams to maintain seamless patient flow and revenue accuracy

Billing, Coding & Documentation

Ensure procedures are posted correctly in Dentrix
Assist with proper coding and benefit applications
Maintain meticulous notes and financial records for every patient
Communicate with external billing teams to resolve questions or disputes

Patient Communication

Deliver confident, calm financial guidance
Help patients understand the value of treatment, not just the cost
Maintain professionalism, confidentiality, and a patient-first approach

Required Skills & Experience

5+ years of experience in dental treatment planning, insurance coordination, or financial discussions
Proficiency with Dentrix, insurance portals, and digital records
Strong understanding of CDT codes, PPO structures, dental terminology
Exceptional communication and critical-thinking skills
Highly organized, detail-oriented, and deadline-driven

Preferred

Experience in a multi-specialty or concierge dental office
Experience with cosmetic or full-mouth reconstruction cases
Familiarity with financing platforms or flexible payment solutions

Compensation & Benefits

Competitive hourly rate (based on experience)
Medical, dental, and vision insurance options
PTO, paid holidays, and CE opportunities
Work in a modern, beautifully designed office alongside a top-tier team

How to Apply

Apply today to be considered ahead of our January 5th Job Fair. If you're a confident communicator who can simplify complex treatment and insurance conversations while delivering five-star patient care, we want to meet you. #Sam

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Advanced Dentistry South Florida jobs

Treatment Insurance Coordinator