Overview:

We are seeking a dedicated Medical Receptionist / Patient Care Coordinator to join our Urgent Care and Concierge Wellness Center. The ideal candidate should have experience or be willing to learn medical scheduling, managing medical records, billing, and providing exceptional customer service at the front desk.

Responsibilities:

Manage incoming calls and emails, providing friendly and efficient assistance to patients and clients.
Handle billing tasks, including processing payments and insurance claims with accuracy and attention to detail.
Promoting and signing up concierge members for medical memberships, explaining benefits and assisting with sign-up processes.
Maintain organized records of appointments, patient information, and billing transactions.
Collaborate with medical staff to ensure smooth patient flow and exceptional customer service experience.
Following up on patient care plans
Opening or closing clinic, helping with organizing office daily work flow
Willing to learn about IV vitamin therapy, wellness treatments

Experience:

Excellent customer service
Good communication and organizational skills
Typing, use of computer programs: Excel, google drive, zoom, google meets
Familiarity with medical terminology is a plus but not required
Organization skills, assisting in clinic/office operations, working in a team
Ability to use/learn electronic medical record systems
Comfortable multitasking and prioritizing tasks
Respect for patient confidentiality and adherence to regulations, HIPPA

Additional benefits:

-MODO Medical Concierge Medical Plan included to employees, ability to work events, lots of growth opportunity, excellent for pre-nursing or pre-medical students to gain experience

If you are a detail-oriented individual with excellent communication skills and a passion for providing top-notch patient care, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Free fitness classes
Free parking
Health insurance
Life insurance
Malpractice insurance
On-the-job training
Paid time off
Paid training
Vision insurance

Work Location: In person

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