Dental Practice Manager

Federally Qualified Health Center (FQHC)
St. Joseph, Missouri

A mission-driven Federally Qualified Health Center (FQHC) in St. Joseph, Missouri is seeking an experienced Dental Practice Manager to lead daily operations of a community dental clinic serving patients of all ages. This role is responsible for ensuring efficient clinic operations, supporting providers and staff, improving patient access to care, and maintaining compliance with healthcare regulations.

This is an excellent opportunity for a healthcare operations professional who is passionate about improving access to quality dental care for underserved populations while leading a high-performing clinical team.

Position Summary

The Dental Practice Manager oversees the operational, administrative, and financial performance of the dental clinic. This role works closely with dental providers and leadership to ensure exceptional patient experience, operational efficiency, and compliance with FQHC and regulatory standards.

The Practice Manager supervises front office and support staff, manages scheduling and workflow, supports revenue cycle processes, and ensures clinic operations align with the organization's mission and patient care standards.

Key Responsibilities in Clinic Operations

Oversee daily operations of the dental clinic to ensure efficient patient flow and quality service delivery
Monitor clinic schedules, provider productivity, and patient access to services
Coordinate staffing schedules and ensure adequate coverage for clinic operations
Implement operational improvements to increase efficiency and patient satisfaction

Staff Leadership

Supervise front desk, dental assistants, and support staff
Provide coaching, training, and performance management for clinic team members
Foster a collaborative, patient-centered team environment
Support recruitment, onboarding, and staff development

Patient Experience

Ensure a positive and welcoming experience for all patients
Address patient concerns and support service recovery when needed
Promote culturally competent and trauma-informed care practices

Compliance & Quality

Ensure compliance with FQHC regulations, OSHA, HIPAA, and dental practice standards
Maintain accurate documentation and operational procedures
Support quality improvement initiatives and clinic performance metrics

Financial & Administrative Oversight

Monitor clinic productivity, operational metrics, and financial performance
Support revenue cycle processes including scheduling accuracy, patient registration, and billing workflows
Assist with budget management and supply oversight
Maintain operational reports and performance dashboards

Qualifications

Required

3+ years of healthcare or dental practice management experience
Experience supervising staff in a clinical or healthcare environment
Strong knowledge of healthcare operations, scheduling, and patient service workflows
Excellent leadership, communication, and problem-solving skills

Preferred

Experience in a dental clinic or dental practice management
Experience working in a Federally Qualified Health Center (FQHC) or community health center
Familiarity with dental practice management systems and electronic health records
Associate or Bachelor's degree in healthcare administration, business, or related field

Ideal Candidate

The ideal candidate is a mission-driven leader who thrives in a fast-paced clinical environment and is committed to improving healthcare access for the community.

Successful candidates will demonstrate:

Strong operational leadership
A commitment to patient-centered care
The ability to motivate and develop teams
Experience improving clinic workflows and service delivery

Why Join Us?

Work for a mission-driven community health organization
Make a meaningful impact improving access to dental care
Collaborate with a dedicated clinical and leadership team
Competitive salary and benefits package
Opportunity to lead operational improvements and patient care initiatives

Pay: $61,049.60 - $98,500.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Required)

Experience:

Dental office: 4 years (Required)

Work Location: In person

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Dental Practice Manager