Job Overview
We are seeking an energetic and detail-oriented Dental Office Manager/Treatment Coordinator to lead our dental practice with enthusiasm and professionalism. This pivotal role combines office management, patient coordination, and team leadership to ensure a smooth, efficient, and welcoming environment for both staff and patients. The ideal candidate will possess a strong background in medical office management, dental clinic experience, and excellent communication skills. Your leadership will drive operational excellence, foster a positive team culture, and enhance patient satisfaction through effective treatment planning and financial coordination.

Duties

Oversee daily operations of the dental practice, ensuring compliance with healthcare regulations such as HIPAA and JCAHO standards.
Manage scheduling, patient flow, and treatment coordination to optimize productivity and patient experience.
Act as the primary liaison between patients and the clinical team, explaining treatment options clearly and confidently.
Coordinate treatment plans with dentists, hygienists, and specialists to ensure seamless patient care delivery.
Handle financial aspects including billing, coding, insurance claims processing, and patient financing options using Dentrix.
Supervise administrative staff, providing training in medical administrative support, human resources policies, and office procedures.
Maintain accurate medical records utilizing EMR (Electronic Medical Records) systems such as eClinicalWorks or Epic while ensuring data security and confidentiality.
Monitor practice budgets, manage fiscal responsibilities including budgeting and financial management to support sustainable growth.
Ensure compliance with managed care policies and billing practices to maximize revenue streams.
Support hiring, onboarding, performance evaluations, and ongoing staff development to foster a motivated team environment.

Skills

Proven experience managing a dental or medical office with strong knowledge of healthcare management principles.
Expertise in dental clinic operations combined with familiarity in EMR/EHR systems like Dentrix.
Strong fiscal management skills including budgeting, financial analysis, and revenue cycle management.
Supervisory experience leading administrative or clinical teams within healthcare settings.
Excellent communication skills for effective treatment coordination and patient engagement.
Knowledge of HIPAA regulations, medical terminology, and medical records management to ensure compliance.
Ability to handle complex scheduling, insurance processing, and billing procedures efficiently.
Familiarity with clinic experience in acute care or hospital environments is a plus; veterinary or managed care experience is advantageous but not required. Join us in making a difference by leading a dynamic team dedicated to delivering exceptional dental care! This role offers an exciting opportunity for a motivated professional eager to grow their career while positively impacting patients’ lives through outstanding practice management and compassionate treatment coordination.

Pay: $25.16 - $30.30 per hour

Work Location: In person

Dragon Dental Medical Group jobs

Dental Office Manager/Treatment Coordinator