Benefits:

401(k)
401(k) matching
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development

Job Summary

We are a high-energy, fast-paced dental office seeking a Patient Care Coordinator who will serve as our Director of First Impressions—welcoming patients warmly both on the phone and in person. The ideal candidate has at least 3 years of dental experience (Eaglesoft knowledge is preferred), loves what they do, and thrives in a people-focused, team-oriented environment. You must be upbeat, compassionate, organized, and comfortable working in a busy office where phones ring constantly and teamwork is essential. As part of our front office team, you’ll play a key role in managing patient flow, coordinating treatment plans, and ensuring every patient receives exceptional, personalized care. Spanish is required.

Responsibilities:

Serve as the Director of First Impressions by greeting all patients warmly in person and over the phone
Manage a high volume of incoming and outgoing calls with professionalism and a positive attitude
Schedule appointments and maintain accurate patient records using Eaglesoft
Educate patients on their dental care options and help them feel comfortable throughout the process
Monitor progress toward patient care goals and ensure follow-through on all treatment plans
Assist with training and onboarding front office staff
Work collaboratively with a front office team of three others in a fast-paced, team-focused environment

Qualifications:

Minimum 3 years of experience working in a dental office is required
Strong proficiency in Eaglesoft is preferred
Must be upbeat, high energy, and love working with people
Must be comfortable spending the majority of the day on the phone
Fluency in Spanish is required
Prior experience as a Care Coordinator, Treatment Coordinator, or similar role is preferred
Certification as a dental or medical assistant is a plus
Excellent organizational and problem-solving skills
Ability to manage multiple priorities and thrive in a busy, high-pressure environment
Strong verbal and written communication skills
Warm, compassionate demeanor with a true team-player mindset

Dr. Hakakian Dental Group Inc. jobs

Dental Front Office