Who we are

At Surgical Specialists of Charlotte, PA, we believe in the power of teamwork and the shared practice of medicine. For more than 80 years, our surgeons have set the standard for excellence, delivering world-class general, vascular, and specialty surgical care to communities across the greater Charlotte region. Our team of 25+ surgeons and 80+ professionals work together to deliver compassionate, innovative care across seven locations.

Your Role:

The Surgery Scheduling Coordinator is responsible for coordinating and scheduling surgical procedures while ensuring all clinical, financial, and administrative requirements are met. This role serves as the primary point of contact for patients and physicians, verifies insurance coverage and financial responsibility, ensures compliance with practice protocols, and supports outstanding patient care and customer service.

What You’ll Do:

Review physician surgery requests for completeness and compliance with scheduling protocols
Coordinate surgical location selection based on clinical, financial, and operational criteria
Verify insurance coverage, obtain deductibles and coinsurance, and flag outofnetwork plans
Calculate patient financial responsibility and prepare documentation in the EMR
Obtain required clearances, authorizations, and precertifications as needed
Confirm surgical requirements, equipment, and staffing availability
Communicate with patients regarding scheduling, financial responsibility, and pre and postoperative instructions
Enter and maintain accurate surgery and insurance information in computer systems
Ensure required documentation (H&Ps) is received and processed electronically
Serve as primary liaison for patient surgeryrelated questions
Support site operations, including assisting the Site Coordinator and front desk duties as needed
Maintain compliance with organizational policies, OSHA, and HIPAA guidelines
Demonstrate exceptional customer service and perform other duties as assigned

Experience / Education / Licensure Needed:

High School Diploma or equivalent.
Two to three years of experience in medical office experience.
Strong multitasking, attention to detail, and communication skills
EMR experience (NextGen preferred)

Our Core Values

All team members are expected to promote and uphold SSC’s core values:

Trust
Respect
Integrity
Clear Communication
Collaboration

Benefit Offerings

We offer a comprehensive and competitive benefits package designed to support the well-being of our employees and their families. Our benefits include:

Medical, Dental, Vision Insurance
Company Paid ShortTerm, LongTerm Disability and Basic Life Insurance Coverage
Generous Paid Time Off (PTO) and Paid Holidays
Retirement Plan with employer contribution (Safe Harbor, 6% Match and Profit Sharing)
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) (HSA: Employer Contribution)
Voluntary Life, Hospital Indemnity, Accident, and Critical Illness Insurance
Employee Assistance Program (EAP) that includes wellness and discount programs

Ready to make a difference?

Apply today and join a team where your skills and compassion change lives.

About SURGICAL SPECIALISTS OF CHARLOTTE

For over 80 years, Surgical Specialists of Charlotte has focused on providing leading-edge care for patients in Charlotte and the surrounding counties. All of our surgeons are board-certified or board eligible with the American Board of Surgery. We utilize advanced technology whenever possible to benefit patients through minimally invasive treatments including robotic surgery. Our surgeons’ expertise covers the broad scope of general, thoracic (excluding cardiac), vascular and trauma surgery.

SURGICAL SPECIALISTS OF CHARLOTTE jobs

Surgery Scheduling Coordinator