About Us

Aesthetic Physique Medical & Lymphatic Center is a growing provider-grade wellness and recovery practice specializing in Medical Massaage Therapy, Lymphatic Drainage, Post-Operative Recovery Care, Body Contouring, Wellness & Therapeutic Services, Insurance-Based Massage Therapy, VA Community Care Patients and Luxury Concierge-Level Client Experience.

We are seeking a polished, professional, highly organized Patient Care Coordinator (PCC) to help elevate the patient experience while assisting with scheduling, client retention, sales conversions, and front desk operations. This is NOT a basic receptionist role.

Responsibilities

Answer incoming calls, texts, and website inquiries
Schedule consultations and follow-up appointments
Explain services, pricing, and treatment plans confidently.
Help convert consultations into packages and memberships.
Follow up with leads and inactive patients
Verify insurance information when applicable
Assist with client check-in/check-out
Collect payments and financing information
Coordinate with therapists and providers regarding scheduling
Encourage reviews and client retention

Preferred Experience

Medical receptionist experience
Plastic surgery office experience
Dental office PCC experience
Spa or wellness front desk experience
Insurance verification experience
Scheduling software experience

Schedule

Preferred availability includes Monday - Saturday with occasional evenings and weekend availability preferred.

Pay: $20.00 - $30.00 per hour

Work Location: In person

Aesthetic Physique Medical & Lymphatic Center jobs

Patient Care Coordinator