Job description:

Our state-of-the-art dental practice located on Wilshire Blvd in Los Angeles is seeking an experienced Front Office / Dental Treatment Coordinator who is looking for long-term career stability and a place to truly call home.

This role is ideal for a seasoned professional who excels in patient communication, treatment coordination, and front office leadership, and who thrives in a supportive, high-quality environment.

Why Join Us

Supportive, professional team culture
Prime Los Angeles location on Wilshire Blvd, and complimentary parking
No weekends – excellent work-life balance
Flexible schedule options:
4 days (10 hours/day, M-F) or
4 days (8 hours/day, M-TH)

Key Responsibilities

Be a strong team player and make our practice your professional home
Assist the Office Manager and Doctor with case and treatment presentations
Maintain efficient, productive, and well-balanced schedules
Professionally manage phone calls, messages, and new patient inquiries
Demonstrate strong call conversion skills while multitasking
Track, record, and report case presentation outcomes
Ensure high treatment acceptance and proper follow-through
Follow up consistently on pending treatment plans
Communicate daily progress and results with management and doctor
Manage workflow efficiently to complete tasks in a timely manner
Provide exceptional customer service and patient care

Insurance & Financial Responsibilities

Strong understanding of dental insurance processes including billing, pre-authorizations, verifications, and eligibility
In-depth knowledge of insurance plans, HMO & PPO
Confidently present financial arrangements including CareCredit, LendingClub, and other financing options

What We’re Looking For

Minimum 5+ years of dental office experience (required)
Proven experience in front office operations and treatment coordination
Excellent communication and interpersonal skills
Highly organized with the ability to multitask in a fast-paced environment
Computer literate with experience in dental software programs
Patient-first mindset with professionalism and warmth
Seeking stability, growth, and long-term commitment

Pay: $28.00 - $35.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
Free parking
Paid sick time

Work Location: In person

Wilshire Smile Studio jobs

Dental Receptionist/ Dental Treatment Coordinator